Technical support

Intel is committed to delivering the highest quality of customer service and support, and offers a wide range of support services for our global customers. You can learn about the support programs available for this product by visiting the Intel support Web site at http://support.intel.com/services.

Here are some other helpful Intel Web sites:

Corporate site 

http://www.intel.com

Customer support site 

http://support.intel.com

Intel NetStructure products site

http://www.intel.com/netstructure/home.htm

Intel ISP Program site

http://www.intel.com/isp

Intel e-Business Data Center Store

http://www.intel.com/netstructure/store

FTP download site

ftp://download.intel.com

Printing the product documentation

If you have specific support questions regarding the Intel NetStructure 1010 or 1020 Hosting Appliance, you can most often find the information you need in the product documentation. Check the documentation before contacting the technical support staff. You can find the Intel® NetStructure™ 1010 and 1020 Hosting Appliance Administrator's Guide (in printable .PDF format) at the Intel NetStructure products Web site.


Printing a .PDF file
To print a .PDF file, you must have Adobe* Acrobat Reader 4.0 installed on the computer used to print the file.

Contacting technical support

To speak with a technical support staff member, use one of the following telephone numbers:

Support telephone numbers

North America, call (800) 838-7136 or (916) 377-7000

For International support numbers, please visit the customer support site at:

http://support.intel.com

Facilitating your support call

In order to speed up the resolution of your support inquiry, be prepared to give the following information: