Intel(R) Network Connections Software Version 14.2 Release Notes ================================================================ June 16, 2009 This release includes software and drivers for Intel(R) PRO/100, Intel(R) Gigabit, and Intel(R) 10GbE network adapters and integrated network connections. Contents ======== - What's New in This Release - Unsupported Operating Systems - User Guides - Intel(R) PROSet for Windows Device Manager - Intel Fiber Optic Adapters - Saving and Restoring Adapter Settings in Microsoft Windows operating systems - Intel(R) I/O Acceleration Technology - Teaming Notes - Jumbo Frames and Jumbo Packets - Microsoft* Windows* 7 and Windows Server* 2008 R2 Notes - Microsoft Windows Vista* and Windows Server 2008 Notes - Microsoft Windows XP x64 and Windows Server 2003 x64 Notes - Microsoft Windows Server 2003 Notes - Microsoft Windows XP Notes - Novell* NetWare* Notes - Intel(R) 82562V and 82562GT 10/100 Network Connection Notes - Intel(R) 10GbE Network Adapter Notes - Quad Port Server Adapter Notes - Known Issues - Customer Support What's New in This Release ========================== - Support for the Intel(R) 82552 10/100 Network Connection - Support for the Intel(R) 82577LM Gigabit Network Connection - Support for the Intel(R) 82577LC Gigabit Network Connection - Support for the Intel(R) 82578DM Gigabit Network Connection - Support for the Intel(R) 82578DC Gigabit Network Connection - Support for Microsoft* Windows* 7 - Support for Microsoft Windows Server* 2008 R2 NOTE: If you upgrade your operating system, you must reinstall your network drivers. Settings are not saved across an OS install or upgrade. NOTE: Intel(R) 10GbE network devices are supported by Windows in-box drivers only. They do not support Intel(R) PROSet or Intel(R) Advanced Networking Services. Full support will be added in a future release. Unsupported Operating Systems ============================= This CD does not contain software or drivers for Microsoft* Windows* 98, Windows NT* 4.0, Windows 95, Windows Me, Windows XP 64-bit Itanium Edition, or IBM* OS/2*. The most recent software and drivers for these operating systems can be found on the Intel Customer Support website at http://www.intel.com/support/go/network/adapter/home.htm User Guides =========== Several user guides for Intel Network Connections are available for this product. You may access them in the following ways: - On Windows-based systems, start the autorun program on the Intel CD, then click "View User Guides". - Double-click "index.htm" located in the root of the Intel CD. - Go to http://support.intel.com. User Guide Known Issues ----------------------- "A script on this page is causing Microsoft Internet Explorer to run slowly" error ------------------------------------------------------------- Upgrading to Microsoft Internet Explorer version 6 or later will resolve this issue. Intel(R) PROSet for Windows* Device Manager =========================================== Intel(R) PROSet functionality is integrated with the Windows Device Manager. To configure Intel PRO/100, Intel Gigabit and Intel 10GbE network adapters to Microsoft Windows systems, open the Windows Device Manager. Do not open adapter, team, or VLAN properties from the network control panel as you may be prompted to reboot your system. You must have administrator rights to install or use Intel PROSet for Windows Device Manager. Upgrading PROSet and Windows Drivers ------------------------------------ Intel PROSet users must upgrade PROSet when upgrading drivers. Failure to do so will result in instability and missing tabs in Windows Device Manager. Intel PROSet for Windows* Device Manager is not supported on the following devices ---------------------------------------------------------------- * Intel(R) 82552 10/100 Network Connection Intel Fiber Optic Adapters ========================== Caution: The fiber optic ports may utilize Class 1 or Class 1M laser devices. Do not stare into the end of a fiber optic connector connected to a "live" system. Do not use optical instruments to view the laser output. Using optical instruments increases eye hazard. Laser radiation is hazardous and may cause eye injury. To inspect a connector, receptacle or adapter end, be sure that the fiber optic device or system is turned off, or the fiber cable is disconnected from the "live" system. The Intel Gigabit and 10GbE network adapters with fiber optic connections operate only at their native speed and only at full-duplex. Therefore you do not need to make any adjustments. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. The laser module contains no serviceable parts. Saving and Restoring Adapter Settings in Microsoft Windows operating systems ========================================================== You can save and then restore adapter settings through the script SavResDX.vbs. Intel PROSet is required for SavResDX.vbs to function correctly. The Restore operation requires the same operating system as when the configuration was saved. Major Operating system upgrades and saving your configuration ------------------------------------------------------------- Your network device settings, including teams and VLANs, are not saved when you upgrade your operating system. You must reinstall your network drivers and software and reconfigure your network devices. This applies for upgrading from one version of Microsoft Windows to another (i.e., upgrading from Windows Vista to Windows 7), not applying a service pack. Intel(R) I/O Acceleration Technology ==================================== Intel I/O Acceleration Technology (Intel(R) I/OAT) is a new Intel platform network technology that accelerates, optimizes and seamlessly scales enterprise servers on Microsoft Windows Server* and Linux* operating systems. Acceleration moves networking data to applications faster. Optimization allows you to increase the load on your servers without increasing power consumption. Seamless multiple port scaling gives you increased networking throughput from teaming along with reliable server and application availability. Intel I/OAT requires the following to operate on Microsoft Windows Operating Systems: - A server chipset and BIOS that are Intel I/OAT capable - Microsoft Windows Server 2008 or - Microsoft Windows Server 2003 with Service Pack 1 or 2 installed - The Scalable Networking Pack from Microsoft (this is installed as part of Service Pack 2 or Windows Server 2008) - An adapter or network connection that is Intel I/OAT-capable - The RSS advanced setting must be enabled - Under TCP/IP Offloading Options, both Offload Receive IP Checksum and Offload Receive TCP Checksum must be enabled. For more information about the Scalable Networking Pack, please see http://support.microsoft.com/kb/912222/article Intel I/OAT Known Issues ------------------------ Unexpected reboot on driver update ---------------------------------- If a Direct Cache Access (DCA)-capable device has registered with the QuickData driver to perform DCA, the driver will not unload. When the QuickData driver is updated, the operating system will force a reboot. No DMA activity on Intel I/OAT-capable ports -------------------------------------------- At least one Intel I/OAT-capable port must be enabled when your system starts up. If no Intel I/OAT-capable ports are enabled at system startup, the IOATDMA driver will not register with NDIS and Intel I/OAT-capable ports enabled after system startup will show no DMA activity. Enable an Intel I/OAT-capable port and reboot to resolve this issue. DMA copies are lower than expected ---------------------------------- Some software applications do not utilize the full range of performance enhancements available with Intel I/OAT. Please check with your software vendor for an updated version. CPU utilization is not balanced across all CPUs ----------------------------------------------- CPU and DMA channel load may be unbalanced under the following conditions: - The system is using Intel I/OAT, and - There are multiple PCI Express LAN ports (both Intel I/OAT-capable or non-Intel I/OAT-capable) in the system, and - One or more of the PCI Express ports are not utilized or not enabled for Intel I/OAT Teaming Notes ============= Team setup requirement ---------------------- Before creating a team, make sure each adapter is configured similarly. Check each adapter's settings in Intel PROSet. Settings to check include QoS Packet Tagging, Jumbo Frames, and the various offloads. If team members implement Advanced features differently, the team will align the settings with the least capable adapter. Changing Offload Settings for an Adapter in an ANS Team ------------------------------------------------------- When you disable an offload setting for an adapter in an ANS team, the team reloads and the team capabilities are recalculated. As a result, the offload setting is disabled for the remaining adapters in the ANS team. Intel PROSet does not reflect the fact that the offload setting is disabled for the remaining adapters in the team. If you re-enable the offload setting for the original adapter in the team, the settings will not be applied until the system is rebooted or the team is reloaded. Intel(R) Active Management Technology ------------------------------------- If Intel(R) AMT is enabled on an adapter, you will not be able to add it to a team. When you create or modify a team, the adapter will not be displayed in the list of available adapters. The adapter will not have a Teaming tab on its Device Manager property sheet. Teaming ASF-enabled adapters is not supported --------------------------------------------- Adding an ASF-enabled adapter to a team may result in loss of ASF functionality, data loss, or system instability. IEEE 802.3ad teaming on Cisco trunks ------------------------------------ When implementing 802.3ad teams on Cisco switch ports in trunking mode, set the native/untagged VLAN for these ports to ID 1. Otherwise, you may experience traffic loss or lack of failover between aggregators. See your Cisco documentation for information about setting the native VLAN ID. Teaming Known Issues -------------------- Team is passing traffic, but the Network Utilization is 0% ---------------------------------------------------------- Under Microsoft Windows Vista, the networking tab of the Windows Task Manager displays 0% Network Utilization. This is a reporting issue that does not affect functionality. Network Connections window shows the team as disabled or network cable unplugged ---------------------------------------------------------------- After adding a VLAN to the team, this is normal. The connection protocols are now bound to the VLAN on the team. You can configure the connection protocols in the Properties for the VLAN. Team name doesn't change in Device Manager ------------------------------------------ If you modify a team name from the team property sheet, it may take several minutes for the name to change in Device Manager. Closing and opening Device Manager will load the new name. Removing a teamed adapter from a hot-plug system ------------------------------------------------ When you physically remove an adapter that is part of a team or a VLAN, you must reboot or reload the team/VLAN before using that adapter in the same network. This will prevent Ethernet address conflicts. Changing speed and duplex of adapters in a team ----------------------------------------------- When you add an adapter to a Link Aggregation team using Intel PROSet, make sure that the adapter is running at the same speed and duplex of the other adapters in the team. Compatibility notes for Multi Vendor Teaming -------------------------------------------- Attempting to hot-add a non-Intel adapter to a team may cause system instability. If you do hot-add a non-Intel adapter to a team, make sure you restart the computer or reload the team. IEEE 802.3ad teaming with Foundry switches ------------------------------------------ Foundry switches require an even number of ports in an aggregated link. If you remove an adapter from an 802.3ad team connected to a Foundry switch, make sure you maintain an even number of adapters in the team. Jumbo Frames and Jumbo Packets ============================== Limited Jumbo Frame Size ------------------------ Some Intel gigabit adapters and connections that support Jumbo Frames have a frame size limit of 4K bytes. The following device have this limitation: Intel(R) 82577LM Gigabit Network Connection Intel(R) 82578DM Gigabit Network Connection The following devices do not support jumbo frames: Intel(R) PRO/1000 Gigabit Server Adapter Intel(R) PRO/1000 PM Network Connection Intel(R) 82562V 10/100 Network Connection Intel(R) 82562GT 10/100 Network Connection Intel(R) 82566DM Gigabit Network Connection Intel(R) 82566DC Gigabit Network Connection Intel(R) 82566DC-2 Gigabit Network Connection Intel(R) 82562V-2 10/100 Network Connection Intel(R) 82562G-2 10/100 Network Connection Intel(R) 82562GT-2 10/100 Network Connection Intel(R) 82567LF Gigabit Network Connection Intel(R) 82567V Gigabit Network Connection Intel(R) 82567LF-2 Gigabit Network Connection Intel(R) 82567V-2 Gigabit Network Connection Intel(R) 82567LF-3 Gigabit Network Connection Intel(R) 82583V Gigabit Network Connection Intel(R) 82552 10/100 Network Connection Intel(R) 82577LC Gigabit Network Connection Intel(R) 82578DC Gigabit Network Connection The Intel PRO/1000 PL Network Connection supports jumbo frames in Microsoft* Windows* operating systems only when Intel(R) PROSet for Windows Device Manager is installed. Microsoft Windows* 7 and Windows Server* 2008 R2 Notes ====================================================== Microsoft Windows 7 and Windows Server 2008 R2 do not support Wake on directed packet. Systems with these operating systems will not wake on a ping or other directed packet. Please refer to Microsoft Technet for information on how to configure settings on a Windows Server 2008 Core installation. Sample scripts for configuring Intel(R) PROSet and Advanced Network Services (ANS) are installed on your hard drive when you install Intel PROSet and ANS. The scripts are installed in the Program Files\Intel\NCS2\Scripts directory. See the dmscript.txt file for script descriptions. Microsoft Windows Vista does not support the following devices: Intel(R) 10 Gigabit AT Server Adapter Intel(R) PRO/10GbE CX4 Server Adapter Intel(R) PRO/10GbE LR Server Adapter Intel(R) PRO/10GbE SR Server Adapter Intel(R) PRO/100+ Dual Port Server Adapter Intel(R) PRO/1000 T Server Adapter Intel(R) PRO/1000 F Server Adapter Intel(R) PRO/1000 Gigabit Server Adapter Intel(R) PRO/1000 XT Network Connection Intel(R) PRO/1000 XT Server Adapter Intel(R) PRO/1000 XF Server Adapter Intel(R) PRO/1000 XF Network Connection Intel(R) PRO/1000 T Desktop Adapter Intel(R) PRO/1000 T Network Connection Intel(R) PRO/1000 XT Desktop Adapter Intel(R) PRO/1000 CT Network Connection Intel(R) Gigabit VT Quad Port Server Adapter Intel(R) PRO/1000 PF Server Adapter Intel(R) PRO/1000 PT Quad Port Server Adapter Intel(R) PRO/1000 PT Quad Port Low Profile Server Adapter Microsoft Windows Server 2008 R2 does not support the following devices: Intel(R) Gigabit PT Quad Port Server Express Module Intel(R) PRO/100 S Server Adapter Intel(R) PRO/100 VE Desktop Adapter Intel(R) PRO/100+ Dual Port Server Adapter Intel(R) PRO/100+ Management Adapter Intel(R) PRO/1000 CT Network Connection Intel(R) PRO/1000 F Server Adapter Intel(R) PRO/1000 Gigabit Server Adapter Intel(R) PRO/1000 MB Dual Port Server Connection Intel(R) PRO/1000 T Desktop Adapter Intel(R) PRO/1000 T Network Connection Intel(R) PRO/1000 T Server Adapter Intel(R) PRO/1000 XF Network Connection Intel(R) PRO/1000 XF Server Adapter Intel(R) PRO/1000 XT Desktop Adapter Intel(R) PRO/1000 XT Network Connection Intel(R) PRO/1000 XT Server Adapter Intel(R) PRO/1000P Dual Port Server Adapter Intel(R) PRO/10GbE LR Server Adapter Intel(R) 82577LM Gigabit Network Connection Intel(R) 82577LC Gigabit Network Connection Intel(R) 82566MM Gigabit Network Connection Intel(R) 82566MC Gigabit Network Connection Intel(R) 82567LF Gigabit Network Connection Intel(R) 82567V Gigabit Network Connection Intel(R) 82574L Gigabit Network Connection System does not wake when expected ---------------------------------- Under Microsoft Windows 7 or Windows Server 2008 R2, the system may not wake when sent a directed packet or an ARP packet. For waking on a directed packet, change the "Wake on Settings" option on the Advanced tab to a setting that contains "Directed Packet" to resolve the issue. If you have Intel(R) ProSet installed, check the Directed Packet box on the Power Management tab. For waking on a ARP packet, forcing your system into Home Networking mode (instead of work or public mode) will resolve the issue. You can set the network mode during install or from the Networking Control Panel. However, if the network is disconnected and reconnected, and a DHCP server is not available or if there is no default gateway defined, it appears to the operating system that the network is undefined and the OS will reset it to public. System does not wake on link ---------------------------- On a driver-only installation, if you change 'Wake on Link Settings' to Forced and change 'Wake on Magic Packet' and 'Wake on Pattern' to Disabled, the system may not wake up when expected. In order to "Wake on Link" successfully, check the Power Management tab and make sure that “Allow this device to wake the computer” is checked. Flow Control is off by default ------------------------------ The inbox drivers for Intel network devices in Windows 7 and Windows Server 2008 R2 have flow control turned off by default. Microsoft Windows Vista* and Windows Server* 2008 Notes ======================================================= Please refer to Microsoft Technet for information on how to configure settings on a Windows Server 2008 Core installation. Sample scripts for configuring Intel(R) PROSet and Advanced Network Services (ANS) are installed on your hard drive when you install Intel PROSet and ANS. The scripts are installed in the Program Files\Intel\NCS2\Scripts directory. See the dmscript.txt file for script descriptions. Microsoft Windows Vista does not support the following devices: Intel(R) 10 Gigabit AT Server Adapter Intel(R) PRO/10GbE CX4 Server Adapter Intel(R) PRO/10GbE LR Server Adapter Intel(R) PRO/10GbE SR Server Adapter Intel(R) PRO/100+ Dual Port Server Adapter Intel(R) PRO/1000 T Server Adapter Intel(R) PRO/1000 F Server Adapter Intel(R) PRO/1000 Gigabit Server Adapter Intel(R) PRO/1000 XT Network Connection Intel(R) PRO/1000 XT Server Adapter Intel(R) PRO/1000 XF Server Adapter Intel(R) PRO/1000 XF Network Connection Intel(R) PRO/1000 T Desktop Adapter Intel(R) PRO/1000 T Network Connection Intel(R) PRO/1000 XT Desktop Adapter Intel(R) PRO/1000 CT Network Connection Intel(R) Gigabit VT Quad Port Server Adapter Intel(R) PRO/1000 PF Server Adapter Intel(R) PRO/1000 PT Quad Port Server Adapter Intel(R) PRO/1000 PT Quad Port Low Profile Server Adapter Microsoft Windows Server 2008 does not support the following devices: Intel(R) Gigabit PT Quad Port Server Express Module Intel(R) PRO/100 S Server Adapter Intel(R) PRO/100 VE Desktop Adapter Intel(R) PRO/100+ Dual Port Server Adapter Intel(R) PRO/100+ Management Adapter Intel(R) PRO/1000 CT Network Connection Intel(R) PRO/1000 F Server Adapter Intel(R) PRO/1000 Gigabit Server Adapter Intel(R) PRO/1000 MB Dual Port Server Connection Intel(R) PRO/1000 T Desktop Adapter Intel(R) PRO/1000 T Network Connection Intel(R) PRO/1000 T Server Adapter Intel(R) PRO/1000 XF Network Connection Intel(R) PRO/1000 XF Server Adapter Intel(R) PRO/1000 XT Desktop Adapter Intel(R) PRO/1000 XT Network Connection Intel(R) PRO/1000 XT Server Adapter Intel(R) PRO/1000P Dual Port Server Adapter Intel(R) PRO/10GbE LR Server Adapter Intel(R) 82577LM Gigabit Network Connection Intel(R) 82577LC Gigabit Network Connection Intel(R) 82566MM Gigabit Network Connection Intel(R) 82566MC Gigabit Network Connection Intel(R) 82567LF Gigabit Network Connection Intel(R) 82567V Gigabit Network Connection Intel(R) 82574L Gigabit Network Connection Unexpected reboot on driver update ---------------------------------- If a direct Cache Access (DCA)-capable device has registered with the QuickData driver to perform DCA, the driver will not unload. When the QuickData driver is updated, the operating system will force a reboot. Bug checks and system instability when passing traffic with misconfigured Jumbo Packets setting ------------------------------------------------------------------------- If you are experiencing bug checks or system instability when passing traffic, please check your Jumbo Packet settings. If Jumbo Packets are not configured correctly, a mis-sized packet may be sent to the affected system. This results in the bug checks and system instability. Uninstall does not uninstall driver ----------------------------------- When the drivers are uninstalled on Microsoft Windows Vista or Windows Server 2008, the operating system immediately re-installs the in-box drivers. This will cause a number to be appended to the device's displayed name. Hot Plug error message, "The device cannot be stopped because of an unknown error." ---------------------------------------------------------------------------------- When running Windows Server 2008, you may receive an error message when attempting to swap an adapter using Hot Plug. Use the Windows Safely Remove Hardware utility to stop the adapter before removing it from the system. Windows Server 2008 Driver Installation Crash --------------------------------------------- Installing the Intel networking drivers after starting the Windows Telnet Server may cause the driver install to crash. You must install the network drivers prior to starting the Telnet Server to resolve the issue. Microsoft Windows XP x64 and Windows Server 2003 x64 Notes ========================================================== Microsoft Windows Server 2003 x64 does not support the following devices: Intel(R) 82577LM Gigabit Network Connection Intel(R) 82577LC Gigabit Network Connection Microsoft Windows XP x64 and Windows Server 2003 x64 Known Issues ----------------------------------------------------------------- Traffic interruptions when creating a VLAN or team -------------------------------------------------- Creating a VLAN or a team temporarily interrupts traffic on all VLANs and teams on a Windows XP x64 or Windows Server 2003 x64 system. Newly teamed adapter is disabled -------------------------------- If you add an adapter to a team with a VLAN, and the adapter has lower offloading capabilities than the team, then the adapter will appear disabled. Rebooting resolves this issue. WinMgmt warning messages in Event Viewer ---------------------------------------- Several warning messages are displayed in the Event Viewer after installing Intel PROSet. This occurs because Intel PROSet installs WMI classes. Intel PROSet has installed correctly. Enabling ASF Agent causes loss of connectivity ---------------------------------------------- Enabling ASF on an Intel(R) PRO/1000 MT Network Connection based on the 82541PI controller causes loss of connectivity. Disabling ASF resolves this issue. Microsoft Windows Server 2003 Notes =================================== Microsoft Windows Server 2003 does not support the following devices: Intel(R) 82577LM Gigabit Network Connection Intel(R) 82577LC Gigabit Network Connection Microsoft Windows Server 2003 Known Issues ------------------------------------------ Traffic interruptions when creating a VLAN or team -------------------------------------------------- Creating a VLAN or a team temporarily interrupts traffic on all VLANs and teams on a Windows Server 2003 system with Service Pack 1 installed. Hot Plug error message, "The device cannot be stopped because of an unknown error." ------------------------------------------------------------------- When running Windows Server 2003, you may receive an error message when attempting to swap an adapter using Hot Plug. Use the Windows Safely Remove Hardware utility to stop the adapter before removing it from the system. Microsoft Windows XP Notes ========================== Microsoft Windows XP Known Issues --------------------------------- TCP Segmentation Offload is not supported ----------------------------------------- TCP Segmentation Offload (Large Send Offload) has performance issues with Windows XP due to Microsoft issues. The feature is disabled by default upon install and upgrade regardless of previous settings. This is only for Windows XP and is for all versions and service packs of Windows XP. For more information reference MS Knowledge base article 842264. Microsoft Windows 2000 Notes ============================= Microsoft Windows 2000 does not support the following devices: Intel(R) PRO/10GbE CX4 Server Adapter Intel(R) 82578DM Gigabit Network Connection Intel(R) 82578DC Gigabit Network Connection Intel(R) 82577LM Gigabit Network Connection Intel(R) 82577LC Gigabit Network Connection Service Pack 4 Required for Microsoft Windows 2000 -------------------------------------------------- Windows 2000 Service Pack 4 is required for Intel network drivers and software to function correctly. "This software requires the Windows Management Instrumentation service." error on software install. ------------------------------------------------------------------------ The Intel(R) Network Connections software requires the Windows Management Instrumentation service. By default, this service is not started in Microsoft Windows 2000. Open Computer Management from the Administrative Tools control panel. Open services under the Services and Applications section. Right click on Windows Management Instrumentation and select start. Microsoft Windows 2000 Known Issues ----------------------------------- Incorrect command line parameters when running DXSetup.exe ---------------------------------------------------------- The version of Windows Installer in the base install of Windows 2000 is out of date. Please update to version 3.0 or 3.1. They can be found on the Microsoft website http://www.microsoft.com/downloads/ Novell* NetWare* Notes ====================== Novell NetWare support for PCI Express devices ---------------------------------------------- PCI Express devices are supported in NetWare version 6.5 Netware 5.1 (and later) with gigabit adapters ---------------------------------------------- When manually installing drivers in a Netware 5.1 (and later) environment, there may not be enough resources for all adapters during installation, so the parameter of all gigabit adapters' RX buffer should be equal to or lower than 32 (in multiples of 8). Intel(R) 82562V and 82562GT 10/100 Network Connection Notes =========================================================== The Intel(R) 82562V 10/100 Network Connection and Intel(R) 82562V 10/100 Network Connection are supported by the gigabit drivers. Intel 10GbE Network Adapter Notes ================================= The Intel(R) 10GbE CX4 Server Adapter, Intel(R) 10GbE LR Server Adapter, and Intel(R) 10GbE SR Server Adapter are not supported on Windows Vista. Attaching the cable to the Intel(R) 10 Gigabit AF DA Dual Port Server Adapter may require significant force. The cable must be latched in for proper operation. Some Intel(R) 10 Gigabit Network Adapters and Connections support SFP+ pluggable optical modules. - Intel(R) Network Adapters that support removable optical modules only support their original module type (i.e., the Intel(R) 10 Gigabit SR Port Express Module only supports SR optical modules). If you plug in a different type of module, the driver will not load. - Hot Swapping/hot plugging optical modules is not supported. - Only single speed, 10 gigabit modules are supported. - LAN on Motherboard (LOMs) may support DA, SR, or LR modules. Please see your system documentation for details. Intel 10GbE Network Adapter Known Issues ----------------------------------------- Unexpected Reboot after enabling Jumbo Frames --------------------------------------------- If you have a 10GbE adapter installed in an Intel I/OAT capable system with Direct Cache Access enabled, do not enable 9K jumbo frames on Windows Server 2008. Doing so may cause the system to reboot under normal to heavy receive traffic. Link Loss on 10GbE Devices with Jumbo Frames enabled ---------------------------------------------------- You must not lower Receive_Buffers or Transmit_Buffers below 256 if jumbo frames are enabled on an Intel(R) 10GbE Device. Doing so will cause loss of link. Incorrectly reported link speed ------------------------------- In Windows XP, the link speed of the adapter may be incorrectly reported as 1.4Gbps. Windows Server 2003 will indicate the correct link speed. Quad Port Server Adapter Notes ============================== Hot Plug operations are not supported by Intel Quad Port Server Adapters. The Intel PRO/1000 GT Quad Port Server Adapter only supports Wake on LAN* on port A. Directed Packets may not wake the system ---------------------------------------- On some systems, quad port server adapters may not wake when configured to wake on directed packet. If you experience problems waking on directed packets, you must configure the adapter to use Magic Packets*. Intel PRO/1000 GT Quad Port Server Adapter Not recommended for use on some systems ---------------------------------------------------------- The Intel PRO/1000 GT Quad Port Server Adapter does not function correctly in the following systems: SuperMicro* P4DP6 running SCO* Unixware* or OpenServer* 6 Intel(R) Server Board SE7505VB2 based systems (PCI slot 5 only. Other slots work as designed) Unexpected downshift on Itanium-based systems during heavy network activity --------------------------------------------------------------------------- If you have installed an Intel(R) PRO/1000 PT Quad Port LP server Adapter in an Itanium-based system, you may experience a downshift to 100Mbps during extremely heavy network activity. Changing a setting in the port's Device Manager property sheet, or disabling and enabling the port will restore the connection back to 1Gbps. Intel PRO/1000 MT Quad Port Server Adapter Known Issues ------------------------------------------------------- The Intel PRO/1000 MT Quad Port Server Adapter operates in 3.3 volt PCI-X slots only. For best performance, this adapter should be installed in a 64-bit PCI-X slot. Refer to the detailed installation instructions in the User's Guide for additional requirements. Wake on LAN is not supported on the Intel PRO/1000 MT Quad Port Server Adapter. Trying to enable this feature with IBAUTIL.EXE will not have any effect. The Intel PRO/1000 MT Quad Port Server Adapter supports Intel(R) Boot Agent functionality on ports A and B, however it is disabled by default. To enable and use the Intel Boot Agent, refer to the User's Guide and other information in the \APPS\BOOTAGNT\ directory. Multiple Intel PRO/1000 MT Quad Port Server Adapters in one system ------------------------------------------------------------------ Installing more than two Intel PRO/1000 MT Quad Port Server Adapters in the same system is not recommended. Many systems are unable to support the power requirements for more than two of these adapters. Use only in a PCI-X Slot ------------------------ Reduced performance has been observed when the Intel PRO/1000 MT Quad Port Server Adapter is installed in a slot other than a PCI-X slot. Shared Interrupt Limitation --------------------------- In some systems, the BIOS and OS assign the same interrupt number to two or more different ports on the Intel PRO/1000 MT Quad Port Server Adapter. If this occurs, these ports do not function properly. To address this issue, reassign the system resources so that each port of the adapter has its own unique interrupt number or disable one of the ports sharing the same interrupt number. Downshifting ------------ When connecting to any Gigabit switch via a faulty CAT 5 cable where one pair is broken, the adapter does not downshift from 1 Gig to 100Mbps. For the adapter to downshift, it must identify two broken pairs in the cable. Installing the Base Driver on systems running Windows XP or Windows Server 2003 -------------------------------------------------------- After inserting the adapter in the system, you must install the base driver. This is true even if you previously installed base drivers for other Intel Ethernet adapters. Intel PRO/1000 MT Quad Port Server Adapter Not recommended for use on some systems ---------------------------------------------------------- The Intel PRO/1000 MT Quad Port Server Adapter does not function correctly in the following systems: Dell* PowerEdge* 2500 Dell PowerEdge 6400 Dell PowerEdge 6450 Dell PowerEdge 6650SC Intel Saber, Saber-R, and Saber-Rx Systems SuperMicro 370DE6 SuperMicro P4DP6 IBM* eServer* xSeries* 365 Using the Intel PRO/1000 MT Quad Port Server Adapter in these configurations is not recommended. Heavy traffic may cause system reboot in some systems ----------------------------------------------------- Using an Intel PRO/1000 MT Quad Port Server Adapter may cause a reboot in systems with the Intel Profusion chipset including: Intel OCPRF100 and SRPM8 server systems; Compaq* ProLiant* 8000, 8500, ML750, DL760; Dell PowerEdge 8450, 6300, 6350; IBM* x370. Using the Intel PRO/1000 MT Quad Port Server Adapter in these configurations is not recommended. Known Issues ============ System hang at login or shut down --------------------------------- On the systems listed below, installing Intel(R) Gigabit Quad Port Server Adapters may hang the system at the login screen or when shutting down. This has been reported on: * Intel(R) PRO/1000 PT Quad Port LP Server Adapter * Intel(R) Gigabit ET Quad Port Server Adapter And systems with the following motherboards: * Intel(R) Server Board S5400SF * Intel(R) Server Board S5000VSA * Intel(R) Server Board S5000PAL * Intel(R) Server Board S5000XAL * Intel(R) Workstation Board S5000XVN Installing system BIOS 97 or later will resolve this issue. System Wakes Unexpectedly ------------------------- On a driver only install, if you uncheck the “Allow this device to bring the computer out of standby” option on the Power Management tab, the adapter will still wake the system from Standby or Hibernate. The “Wake on Settings” option on the Advanced tab must also be set to Disabled. VLANs unsupported on some Intel devices --------------------------------------- The following devices do not support VLANs: - Intel(R) 82567V-2 Gigabit Network Connection - Intel(R) 82567V Gigabit Network Connection Direct Assignment in a Virtual Environment ------------------------------------------ The following Intel devices do not support Direct Assignment: - All PCI devices - All PCI-X devices - Older PCIe devices Reduced Large Send Offload performance -------------------------------------- Large Send Offload (LSO) and IPSec Offload are not compatible. LSO is automatically disabled when IPSec Offload is enabled. This may reduce the performance of non-IPSec traffic. Confining all of your IPSec traffic to one port and enabling IPSec Offload only on that port may mitigate this issue. Hot Plug does not function in Microsoft Windows ----------------------------------------------- On an Intel(R) Server System SR9000MK4U, the following dual port server adapters cannot be removed using the system's Hot Plug functionality. Use the Windows Safely Remove Hardware utility to remove the adapters. Intel(R) PRO/1000 PT Dual Port Server Adapter Intel(R) 10 Gigabit XF SR Dual Port Server Adapter Hot Add operations may fail on Intel(R) Gigabit ET Dual Port Server Adapters. Doing so may cause a code 12 error. Hot Replace operations function normally. Auto Connect Battery Saver (ACBS) enabled NICs do not power up when connected back to back ------------------------------------------------------------------- If you have two systems, both running on batteries and both with ACBS-enabled NICs that are in an ACBS state, and you connect them back to back, the NICs will not power up. Since both NICs are powered down, neither one can generate a link signal to wake the other. Either connect AC power to one system or disable ACBS to resolve this issue. Auto Connect Battery Saver (ACBS) does not function --------------------------------------------------- ACBS will not function on an adapter if the adapter has forced speed or duplex settings. ACBS will only function if the adapter is set to auto-detect or auto-negotiate. Wake on LAN is unavailable -------------------------- Wake on LAN is supported on port A only on the following network connections: Intel(R) PRO/1000 PT Quad Port Server Adapter Intel(R) PRO/1000 PT Dual Port Network Connection Intel(R) PRO/1000 PT Dual Port Server Connection Intel(R) PRO/1000 PT Dual Port Server Adapter Intel(R) PRO/1000 PF Dual Port Server Adapter Intel(R) PRO/1000 PT Quad Port LP Server Adapter Intel(R) PRO/1000 PF Quad Port Server Adapter Dropped Receive Packets on Half-duplex 10/100 Networks ------------------------------------------------------ If you have an Intel PCI Express adapter installed, running at 10 or 100 Mbps, half-duplex, with TCP Segment Offload (TSO) enabled, you may observe occasional dropped receive packets. To work around this problem, disable TSO, or update the network to operate in full-duplex and/or 1 Gbps. Lost SOL and IDER sessions -------------------------- SOL and IDER sessions may be lost if spanning tree is enabled. Turn off spanning tree protocol on switch ports connected to devices configured for SOL and IDER access. Procedure for installing and upgrading drivers and utilities ------------------------------------------------------------ Intel does not recommend installing or upgrading drivers and Intel(R) PROSet software over a network connection. Instead, install or upgrade drivers and utilities from each system. To install or upgrade drivers and utilities, follow the instructions in the User Guide. Installing Intel PROSet and Intel PROSet for Windows Device Manager on the same system ---------------------------------------------------------------------- The Intel PROSet install process prevents installing both Intel PROSet and Intel PROSet for Windows Device Manager on the same system. When you install Intel PROSet for Windows Device Manager, prior versions of PROSet are uninstalled automatically. "Malicious script detected" warning from Norton AntiVirus* during PROSet Uninstall ----------------------------------------------------------------- The Intel PROSet uninstall process uses a Visual Basic script as part of the process. Norton AntiVirus and other virus scanning software may mistakenly flag this as a malicious or dangerous script. Letting the script run allows the uninstall process to complete normally. "The Location You Specified Does Not Exist or Cannot Be Reached" Error during driver installation ---------------------------------------------------------------------- This is a known issue with Windows Server 2003. Please see Microsoft Knowledge Base article 819586 for workarounds and a possible patch. "Out Of Disk Space" Message during Installation ----------------------------------------------- The boot partition requires a minimum of 15 MB free space in order to install Intel PROSet, regardless of which drive you specify for installation. If there is insufficient space on the partition you will see this error message, and the product will not install. Windows Code 10 Error Message on Driver Install or Upgrade ---------------------------------------------------------- If you encounter a Windows Code 10 error message when installing or upgrading drivers, reboot to resolve the issue. Windows Code 10 Error Message ----------------------------- If you have multiple devices based on the Intel(R) 82598EB controller installed in your Itanium(R)-based system, some of your network ports may experience a code 10 error. Throughput reduction after Hot-Replace -------------------------------------- If an Intel gigabit adapter is under extreme stress and is hot-swapped, throughput may significantly drop. This may be due to the PCI property configuration by the Hot-Plug software. If this occurs, throughput can be restored by restarting the system. System Wakes-Up from a Removed VLAN ----------------------------------- If a system goes into standby mode, and a directed packet is sent to the IP address of the removed VLAN, the system will wake-up. This occurs because a directed packet bypasses VLAN filtering. No settings available on the Intel(R) Boot Options tab in Windows Device Manager after flashing an EFI image ---------------------------------------------------------------------- The settings have been hidden because the EFI environment does not make use of them. Red Screen with 5400 general exception error after lanutil64 -blink -all command -------------------------------------------------------------------------------- Using the EFI lanutil64 utility to blink the identification LEDs on all network connections on systems that contain Intel PRO/100 devices may cause the system to crash with a 5400 general exception error. Using the utility to blink the identification LED on an individual network connection will not cause the system to crash. ASF link loss after shutdown ---------------------------- On some systems with an Intel(R) PRO/1000 CT Network Connection, shutting the system down results in loss of link and loss of ASF functionality. Set Link Speed and Duplex to Auto Detect or 10Mbps (half or full duplex) to resolve the issue. Intel Network Adapters ignore consecutive Wake Up signals while transitioning into standby mode ----------------------------------------------------------- While sending a system into standby, occasionally a wake up packet arrives before the system completes the transition into standby mode. When this happens, the system ignores consecutive wake up signals and remains in standby mode until manually powered up using the mouse, keyboard, or power button. Link Difficulties With 82541 or 82547 Based Connections ------------------------------------------------------- The PROSet Advanced tab now contains a setting allowing the master/slave mode to be forced. This improves time-to-link with some unmanaged switches. For older adapters and controllers, you may encounter difficulty with 82541 or 82547 based connections. Using Intel PRO/1000 XT or T Adapters and e1000ODI.COM Driver ------------------------------------------------------------- In some cases, an Intel PRO/1000 T or PRO/1000 XT adapter or network connection using the e1000ODI.COM driver will not receive traffic. You can fix this problem by disabling Wake On LAN (WOL) in the adapter hardware before connecting to the network. Use IBAUtil to disable WOL. For more information, see the IBAUTIL.TXT file for more information (\APPS\BOOTAGNT directory). Intel Gigabit Network Adapters (copper only) do not detect active link during load time ----------------------------------------------------------------- Some Intel Gigabit Network adapters, especially copper adapters, cannot detect an active link during load time. To resolve this issue, try the following workarounds. - Re-attach to the server without reloading the driver. - For DOS-based installations, add a delay of 4 to 5 seconds in the batch file after the load driver command. - Load the configuration by manually entering commands. - Set adapter to link at 1000 Mbps only. Customer Support ================ - Main Intel support website: http://support.intel.com - Network products information: http://support.intel.com/support/go/network/adapter/home.htm - Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, visit http://support.intel.com/support/go/network/contact.htm. - Telephone support: US and Canada: 1-916-377-7000 (07:00 - 17:00 M-F Pacific Time) Legal / Disclaimers =================== Copyright (C) 1998-2009, Intel Corporation. All rights reserved. Intel Corporation assumes no responsibility for errors or omissions in this document. Nor does Intel make any commitment to update the information contained herein. * Other product and corporate names may be trademarks of other companies and are used only for explanation and to the owners' benefit, without intent to infringe.