Intel(R) Corporation
Intel® Server Chassis SC5000

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your products
Product Discontinuance Announcement
Intel® will no longer provide interactive support for these products via telephone or e-mail.

Software and drivers
BIOS/Firmware, drivers, and utilities

Technical specifications
Technical Product Specifications
Product overview, including descriptions and diagrams of the integrated features.
icon Technical Product Specifications [PDF]

Front Panel Technical Product Specifications
Basic functions and interface requirements of the front panel.
icon Technical Product Specifications [PDF]

Specification update
An update to the specifications contained in the Technical Product Specification.
icon Specification Update [PDF]

Installation and use
10 Drive Hot Swap Upgrade Kit
icon HSDB_UPGRADE [PDF]

5 Drive Hot Swap Upgrade Kit
icon SC5000_HS_UPGRADE_KIT [PDF]

Chassis fans cannot be plugged into the Intel® SBT2 Server Board
Plug fans into the hot swap backplane (HSB).

Convert Pedestal To Rack Mount
icon RACKINST [PDF]

Error: ID# LUN# SAF-TE Disk Config Error
The SAF-TE enclosure is not automatically detecting the drive. To manually include the drive, enter the Storcon utility
F4 for Advanced | Configure Physical Devices | ESG-SHV SCA HSBP | Enclosure Slot Configuration | Select the slot where the drive is installed | Press Enter to include the drive in the SAF-TE configuration

External SCSI Cable Installation Instuctions
icon SCSI_CABLE [PDF]

General Fault LED Stays Lit
Possible causes
  1. Power supply is bad.
  2. A system fan is bad.
  3. The front panel cable that is being used is not the right one for the server board. Please see TA-306-x for further information.
  4. The CPU fan for CPU 0 is plugged into the Y position fan connector (System fan connector FAN1A (P11)). The CPU fan should be plugged into the fan connector in position AA (Primary processor heatsink fan connector (P12)) in the upper left hand corner of the server board. (See page 6 of the Intel® STL2 Server Board Quick Start Guide).

Hot Swap Controller (HSC) firmware update is not possible
The Intel® STL2 Server Board and Intel® SBT2 Server Board do not support an I2C interface connection between the server board and the chassis' hot swap backplane / SAF-TE card. An Intel® L440GX+ Server Board may be installed in the chassis in order to perform the HSC firmware update.

Product Guides
icon English [PDF]
icon Simplified Chinese [PDF]
icon Spanish [PDF]
icon Traditional Chinese [PDF]

Compatibility
Tested Rack Cabinets
Height 42U, Depth 1000mm
Pentair Electronic Packaging - Proline
Rittal - PS Server Cabinet

Technical advisories
TA 0267: Placement Information For Rubber Bumpers
icon TA-267-1 [PDF]

TA 0302: Cannot Boot With Redundant Power Supply and Older L440GX+
icon TA-302-1 [PDF]

TA 0335: Rack Dimension Guidelines
icon TA_335-1 [PDF]

TA 0347: Hard Drives Marked Offline with L440GX+
icon TA_347 [PDF]

TA 0351: Hard Drives Marked Offline with SBT2 or STL2
icon TA-351 [PDF]

TA 0402: ICP* RAID Controllers Require New Hot Swap Controller Firmware
icon TA_402 [PDF]

TA 0427: Second Hot Swap Drive Carrier Upgrade Kit Missing Cover Plate
icon TA-427-1 [PDF]



®Intel Corporation