Intel(R) Corporation

Intel® RAID Controller SRCMR

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your product
Product Discontinuance Announcement
Intel® will no longer provide interactive support for these products via telephone or e-mail.

Software and drivers
BIOS/Firmware, drivers, and utilities

Technical specifications
Technical Product Specifications
Product overview, including descriptions and diagrams of the integrated features.
icon Technical Product Specifications [PDF]

Specification update
An update to the specifications contained in the Technical Product Specification.
icon Specification Update [PDF]

Installation and Use
Beep Codes
1-pause-1-1-1 Controller startup successful.
Continuing beep Disk failure or controller failure. Use StorCon or StorCon+ to view the Save Information file for details.
2-pause-2-pause Memory or firmware errors.

Choosing the correct affinity option for a Global Hot Spare
No Affinity: This allows the Global Hot Spare to be a spare for any Virtual Drive, regardless of location.
With Affinity: Sets the Global Hot Spare to have an affinity with the enclosure in which it is located. This disk will only be a spare for Virtual Drives in the same enclosure.

Disable Audible Alarm
StorCon | Advanced Setup | Configure Controller | F4 to silence alarm
or
StorCon+ | Physical Configuration | Right click the controller icon | Silence

Error : Component Cannot Be Found
Use StorCon in DOS for major firmware updates.

Error: "Detected damaged primary configuration data"
StorCon | Advanced | Physical Devices | SCSI ID | F8 to Repair

Error: "No Valid Controller Found" Adding a Zero Channel RAID Controller
Press Ctrl-A during POST
Select a channel | Main Options | Disable HostRAID | Save and exit.
Power off the system and install the Zero Channel RAID.

Error: "Splitting Invalid Mirror-Devices of Drive X into Several Drives"
Two drives of a mirror have been updated individually, but neither drive has failed. Remove the drive with the "outdated" data from the array and rebuild the mirror on a clean drive.

Error: Cannot Load MAPILogon() from MAPI32.DLL
Error: "Cannot Load MAPILogon() from MAPI32.DLL" or "Cannot init MAPI !"
Use the Email Notification option in the RAID Configuration Service. This uses SMTP instead of MAPI to send the email notification.
Other RAIDMail functions, such as local and remote alerting, will continue to function.

Error: Safety disk configuration error for fault tolerant operation

During POST you may see: "Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors" The SAF-TE card tracks what devices are in each slot of the hot-swap backplane. If the cached information doesn't match, delete and re-add the SAF-TE information manually.

  1. Enter the BIOS StorCon utility by pressing [Ctrl-G] during POST
  2. Advanced | Configure Physical Devices | ESG-SHV SCA HSBP | Enclosure Slot Configuration
  3. Highlight each slot in succession and press [Enter] to remove the cached SAF-TE information.
  4. Repeat the process to rescan the hard disk information.
  5. Exit StorCon and reboot.


Firmware 2.32 doesn't work with SE7500WV2
ERROR: Controller at 4/8 could not initialize - No Valid Controller.
Update firmware to 2.33.01-R01B. Download the "RAID Firmware Recovery Utility" and follow the included instructions.

Firmware Update Process
icon firmwareup.pdf

Hardware Installation and User's Guide
icon HW_GUIDE.PDF

Installing Red Hat* Linux 8.0
icon install_rh8.pdf

Power Consumption
+5V @ 0.25 Amps = 1.25W
+3.3V @ 2.5 Amps = 8.25W

Quick Start Guide
icon SRCMR_QSG.PDF

RAID Spanning With ZCR and Intel® Server Board SCB2
The internal and external connectors are on separate channels. You cannot span a single array across both.

SCSI disconnect errors
Last Status code of 0x0000010F indicates that the controller attempted to do a normal disconnect operation with the device, but was unable to do so for a timeout period of 30 seconds. Replace the device.

SCSI U320 Disk Drives Cause Erratic Behaviors With Intel® RAID Controllers
Hard drive testing conducted by Intel has determined that, in some cases, improvements in hard drive reliability can be obtained by utilizing the latest versions of hard drive firmware. The following anomalies have been observed with some older versions of hard drive firmware:

Hard disk drive lockup
SCSI bus reset
Hard drive device timeout
Drive offline status
Operating system lockup or system panic (blue screen or kernel dump)

Hard drive manufactures conduct extensive testing and frequently post hard drive firmware updates that address known issues or provide added features. It is recommended that customers contact the drive vendor to obtain the latest hard drive firmware and update utilities for the drives chosen for use.


Software Installation and User's Guide
icon SW_USERGUIDE.PDF

Troubleshooting Guide
Card-specific information: icon TROUBLESHOOTING.PDF
Generic RAID Troubleshooting Guide: icon RAID_TSG.PDF

Compatibility
Tested Server Boards
SCB2 (SCSI) in SR2200 or SR1200
SE7500WV2 (SCSI) in SR1300 or SR2300
SE7501WV2 (SCSI) in SR1300 or SR2300
SE7501BR2
SHG2

Tested Hardware and Operating Systems
Use the latest driver for Windows* 2000/XP/2003 if using the /PAE switch and the server has >4Gb of memory.
icon SRCMR_HWOS.PDF

Technical advisories
TA 0507: RAID Controllers Halt During POST
icon ta-507.pdf

TA 0511: May Not Initialize
icon TA-511-1.PDF

TA 0517: Error "Invalid directory"
icon TA-517.PDF

TA 0585: Intel® RAID Controller SRCMR No Longer Compatible
icon TA_350-2.PDF

TA 0445: Drives Marked Offline
icon TA_585.PDF

TA 0599: Correct Installation
icon TA-599-1.PDF

TA 0617: Drive Removal and Immediate Re-insertion May Cause An Array Failure
icon TA_617.PDF



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