Intel(R) Corporation
Intel® Server RAID Controller SRCU31

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your products
Product Discontinuance Announcement
Intel® will no longer provide interactive support for these products via telephone or e-mail.

Software and drivers
SRCU31
SRCU31A
SRCU31L
SRCU31LA

Technical specifications
Technical Product Specifications - SRCU31
Product overview, including descriptions and diagrams of the integrated features.
icon Technical Product Specifications [PDF]

Technical Product Specifications - SRCU31L
Product overview, including descriptions and diagrams of the integrated features.
icon Technical Product Specifications [PDF]

Specification update - SRCU31
An update to the specifications contained in the Technical Product Specification.
icon Specification Update [PDF]

Specification update - SRCU31A
An update to the specifications contained in the Technical Product Specification.
icon Specification Update [PDF]

Specification update - SRCU31L
An update to the specifications contained in the Technical Product Specification
icon Specification Update [PDF]

Specification update - SRCU31LA
An update to the specifications contained in the Technical Product Specification
icon Specification Update [PDF]

Installation and use
"IOCTL -Device SCSI Processor Device" is located in the Other Devices section of Device Manager.
Update the driver and install Intel® Storage Console.

Add More Drive Space
Add a new hard drive, and mark it as "pass-through". The operating system can use the space. The hard drive will not be part of the array.

Beep Codes
1-pause-1-1-1 Controller startup successful.
Continuing beep Disk failure or controller failure. Use StorCon or StorCon+ to view the Save Information file for details.
2-pause-2-pause Memory or firmware errors.

BIOS Configuration Utility
Press Ctrl-C during POST to set up the first array.

Changing the PCI Bracket Configuration
icon config.pdf

Disable Audible Alarm
StorCon | Advanced Setup | Configure Controller | F4 to silence alarm
or
StorCon+ | Physical Configuration | Right click the controller icon | Silence

Error : Component Cannot Be Found
Use StorCon in DOS for major firmware updates.

Error: "Detected damaged primary configuration data"
StorCon | Advanced | Physical Devices | SCSI ID | F8 to Repair

Error: "At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details."
Error: "At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details." or Event ID 7026: "The following boot-start or system-start driver(s) failed to load: i2oexec" or Event ID 17: "Iop initialization failure. Drivers will Not Be Loaded for Some IOPs"
Disable the OSM driver by deleting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i2oexec key in the registry. If the RAID controller firmware was upgraded to 6.x from a pre-6.x version, install the new driver. It will also be necessary to create a new RAID volume, rewrite the physical configuration data on the drives, and mount the new volume using the Windows Disk Administrator. To rewrite the physical configuration data, go to the advanced setup in Intel Storage Console, go to the Configure Physical Devices menu, press F8, and press Y. Be aware that all data on the RAID volume(s) will be lost as part of the upgrade process.

Error: "Error 1607 DOS Interface Transport Driver not present"
Boot to a floppy to update 4.x firmware, rather than the resource CD.

Error: "No IOPS found"
Install tested memory on the RAID card.

Error: "Splitting Invalid Mirror-Devices of Drive X into Several Drives"
Two drives of a mirror have been updated individually, but neither drive has failed. Remove the drive with the "outdated" data from the array and rebuild the mirror on a clean drive.

Error: "Cannot Load MAPILogon() from MAPI32.DLL" or "Cannot init MAPI !"
Use the Email Notification option in the RAID Configuration Service. This uses SMTP instead of MAPI to send the email notification.
Other RAIDMail functions, such as local and remote alerting, will continue to function.

Error: ID# LUN# SAF-TE Disk Config Error
The SAF-TE enclosure is not automatically detecting the drive. To manually include the drive, enter the Storcon utility
F4 for Advanced | Configure Physical Devices | ESG-SHV SCA HSBP | Enclosure Slot Configuration | Select the slot where the drive is installed | Press Enter to include the drive in the SAF-TE configuration.

Error: Safety disk configuration error for fault tolerant operation
During POST you may see: "Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors" The SAF-TE card tracks what devices are in each slot of the hot-swap backplane. If the cached information doesn't match, delete and re-add the SAF-TE information manually.
  1. Enter the BIOS StorCon utility by pressing during POST.
  2. Advanced | Configure Physical Devices | ESG-SHV SCA HSBP | Enclosure Slot Configuration.
  3. Highlight each slot in succession and press to remove the cached SAF-TE information.
  4. Repeat the process to rescan the hard disk information.
  5. Exit StorCon and reboot.

Expand Array Function
The Expand Array Function does not expand the size of the existing RAID volume. It only frees up space on the existing drives by taking the total volume data and spreading it across the additional drive(s). For example, if a RAID 5 array is created across three 15GB hard drives and the maximum size is used for the volume, then the end result would be a 30GB RAID volume. If another 15GB hard drive is added to the Array, the 30GB RAID volume is then spread across all 4 drives and the extra 15GB is available as free space across all 4 drives, which can be used to create another RAID volume.

Firmware Update Process
icon firmwareup.pdf

Firmware versions listed do not match
Version 6.05B and F.W. 2.32.02.R00F - Nov 7 2001 are the same firmware version.

Flash Update Guide
icon flash_upd.pdf

Hardware Installation and User's Guide
icon hw_guide.pdf

Installing Red Hat* Linux 8.0
icon install_rh8.pdf

Last Status Codes and Definitions
icon laststat.pdf

Linux User's Manual
icon sr31_linux_um.pdf

Power Consumption
+5V @ 0.25 Amps = 1.25W
+3.3V @ 2.5 Amps = 8.25W

Quick Start Guides
icon SRCU31 QSG_ENGLISH.PDF
icon SRCU31A (front) qsg_front.pdf
icon SRCU31A (back) qsg_back.pdf
icon SRCU31L qsg_english.pdf

RAID Configuration Utility Guide
icon rcu.pdf

RAID Roaming
Power down the destination machine, move the disk array to the new machine, and power it on.

RAID Troubleshooting Guide
icon raid_tsg.pdf

RAID Volume Recovery Procedures
icon RAID_vol_recover_proc.pdf

SCSI disconnect errors
Last Status code of 0x0000010F indicates that the controller attempted to do a normal disconnect operation with the device, but was unable to do so for a timeout period of 30 seconds.
Replace the device.

Software Users Guide
icon raid_software_user_guide.pdf

SCSI Type
Ultra 160 LVD (Low Voltage Differential) with 68-pin internal connector and a VHDCI (very high density connector interface) external connector.

Update Firmware 5.x to 6.x
icon RAID_flash_recovery_v2.pdf

Upgrading Microsoft Windows NT* 4.0 to Microsoft Windows* 2000
  1. Download the Migration Utility (filename: 419_w2k_mu.exe). This package contains a script which adjusts the registry to permit migration of an Intel® Integrated Raid system from Windows NT 4.0 to Windows* 2000.
  2. Save the file in an empty directory.
  3. Double-click on the file to extract the contents to the empty directory.
  4. Double-click on the file SETUP.EXE. Continue with the RAID Migration Utility.
  5. Download the latest Windows 2000 miniport driver and extract it to a floppy disk.
  6. Run the Windows* 2000 installation while the Windows NT* 4.0 operating system is running.
  7. Upon reboot, please press [F6] to specify a new driver to load.
  8. Insert the miniport disk that you created in step 5.
  9. Follow the normal Windows* 2000 installation steps to complete the installation.

User Guide
icon SRCU31 SRCU31x_USERS_GUIDE.PDF
icon SRCU31A srcu31a_ug.pdf

User Manual
icon SRCU31 SR31_UM.PDF
icon SRCU31A SRCU31L sr31l_um.pdf

Using Storage Console
When installing Windows NT* 4.0 and no remote administration capabilities are required (i.e. using Local Storage Console), only Service Pack 6a or later and Internet Explorer* 4.01 are required.
When installing Windows NT* 4.0 and remote administration capabilities are required (i.e. using Remote Storage Console), install Microsoft Internet Information Server*, Service Pack 6a or later, and Internet Explorer 4.01 or later. If using FAT file system instead of NTFS, uncheck the anonymous box in IIS, and update IIS to V4.0 or later

Version and configuration information
LEGACY ARCHITECTURE
Intel® Server RAID Controller SRCU31L
At boot-up the firmware version for the RAID adapter is displayed in an x.yy.014 format. (e.g. "RAID Controller Firmware Version v4.19.014")
The Raid management application in the operating system is accessed via a web browser.
NEW SOFTWARE ARCHITECTURE
Intel® Server RAID Controller SRCU31LA
At boot-up the firmware version for the RAID adapter is displayed in an x.yy.xx-A123 format. (e.g. "Firmware-FW-Version 2.32.00 - R016 - Mar 14 2002")
The Raid management application in the operating system is either a text-based menu driven User Interface (UI) or for Windows* Operating Systems, a true Graphical User Interface (GUI) is also available."

Windows* 2000 Installation Guide
icon w2k_install.pdf

Compatibility
Tested Hardware and Operating Systems
Red Hat* Linux 6.2 (install OS to non-RAID drive, add card after drivers loaded)
Novell NetWare* 4.2 and 5.0
Windows NT* 4.0
SCO UnixWare* 7.1
SRCU31 hwos_comp13.pdf
SRCU31L hwos.pdf

Tested Memory
icon Tested Memory List [PDF]

Tested Server Boards
Intel® Server Board STL2
Intel® Server Board SBT2
Intel® Server Platform SPKA4
Intel® Server Platform SRKA4

Technical advisories
TA 0348: Windows* 2000 Memory Management Instability
icon ta-348-2.pdf

TA 0350: Installation Failure with Service Pack 1 Integrated Build of Windows* 2000
icon ta_350-2.pdf

TA 0445: Drives Marked Offline
icon ta_445.pdf

TA 0507: RAID Controllers Halt During POST
icon ta-507.pdf

TA 0526: May Fail to Launch Storage Console
icon ta_526.pdf

TA 0617: Drive Removal and Immediate Re-insertion May Cause An Array Failure
icon ta_617.pdf



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