Intel(R) Corporation

Intel® PRO/1000 T IP Storage Adapter

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


General Product Information
Can the PRO/1000 T IP Storage Adapter operate as a standard gigabit adapter?
The Intel® PRO/1000 T IP SAN Adapter will only operate as an iSCSI interface. It is not possible to use it as a standard network adapter.

Is the PCI* bus fast enough to handle gigabit speeds?
The speed of the PCI* bus is measured in megabytes (MB), while network speed is measured in megabits(Mb). The theoretical speed of a gigabit card is 1000 megabits per second. Divide that by 8 bits and you get 125 MBps.
At 33 MHz, a 32-bit slot theoretical limit is 132 MBytes/sec
At 33/64 or at 66/32 the theoretical limit is 2x 32/33
At 66 MHz, a 64-bit slot theoretical limit is 4x 32/33
At PCI-X speeds of 100 and 133 MHz, theoretical limits are 6x and 8x

Other items on the bus will reduce bandwidth available to the network adapter.
A 32 bit adapter in a 64 bit slot runs as 32 bit.
A 33 MHz adapter in any of the 66 MHz slots will slow the entire bus to 33 MHz.
The entire network transmission including full packet size and ACKs, et al must be included in transmission size calculations.
Other factors such as RAM speed, CPU speed, L2 cache bus speed, disk speeds, and other applications running are also critical in determining potential speeds.
See http://www.techfest.com/hardware/bus/pci.htm* and http://www.pcisig.com*

Compatibility
Do not install release 2.20 in Windows Server 2003*!

The most current release of the Intel® PRO/1000 T IP Storage adapter software, release 3.0 (30IPStorage.exe) is the only software release for the Intel PRO/1000 T IP Storage adapter that is tested and certified with use in Windows* Server 2003.

The older release 2.20 (220IPStorage.exe) is still available as a convenience for users that have standardized on that release, or that need support for Red Hat Linux* 7.2. Please do not install this older version on Windows Server 2003. It was released prior to the release of Windows Server 2003 and was not tested in that operating system. Experiments have shown that installing release 2.20 in Windows Server 2003 may work, but it may make it difficult or impossible to upgrade to newer releases without re-installing the OS.

If you need to upgrade the firmware on the adapter prior to installing release 3.0 in Windows Server 2003, please follow the DOS-based "failsafe" method described in the release 3.0 user guide.

In general, we recommend using only the certified version of release 3.0. There is a slightly modified version of 3.0 that is not certified in the download 30IPSpecial.exe. This version contains a work-around for devices that require support for SCSI AutoSense data that exceeds the SCSI AutoSense buffer limits imposed by Windows.

Some devices, such as some model tape drives, have relied on AutoSense data larger then the limit imposed by Windows to function properly. This work-around should only be used in conjunction with devices requiring this specific behavior; all others should use the official WHQL certified driver.



Tested Hardware List
The following list of products has undergone limited testing with the Intel® PRO/1000 T IP Storage Adapter. No issues were noted.

Target/Storage Devices
Servers/Workstations
Routers/Switches/Hubs
Operating Systems
Tape Libraries

Target/Storage Devices
Manufacturer/Model Device
Cisco* SN 5420 IP Storage router
Cisco* SN 5428 IP Storage router
Cisco* MDS 9216 Multilayer Fabric Switch
Nishan* IPS 4300 Multi-Protocol Switch
Network Appliance* 825C ISCSI Clustering Storage system
Network Appliance* F87 ISCSI Storage system
Eurologic* ICS 2100 ISCSI Storage system
Stonefly* i1500 Storage Concentrator
EMC* Clariion 4700 Fiber Channel RAID system
Hitachi* Thunder 9200 Fiber Channel RAID system
Dell* PV 660F Fiber Channel RAID system
Compaq* MSA1000 Fiber Channel RAID system
Dell* PV 221S SCSI Storage system
Eurologic* SanBloc Fiber Channel JBOD system
JMR* Forta Fiber Channel JBOD system
Intransa* IP 5000 iSCSI storage system

Servers/Workstations
Manufacturer/Model Processor/Memory Chipset
IBM* X250 2-Xeon 700 GHz, 1 Gb RAM Serverworks* HE-SL
IBM* X342 2-Xeon 1.4 GHz, 512 Mb RAM Serverworks* HE-SL
IBM* X345 2-Xeon 2.6 GHz, 1 Gb RAM Serverworks* GC-LE
IBM* Intellistation M Pro 1-P4 2.0 GHz, 512 Mb RAM Intel® 850
Dell* PowerEdge 6400 4-Xeon 700 MHz, 1 Gb RAM Serverworks* HE III
Dell* PowerEdge 2650 2 Xeon 1.8 GHz, 1 Gb RAM Serverworks* GC-LE
Dell* PowerEdge 2600 2 Xeon 1.8 GHz, 1 Gb RAM Intel® E7500
Dell* PowerEdge 2500 2-PIII 1.0 GHz, 1 Gb RAM Serverworks* HE-SL
Dell* PowerEdge 1600 SC 2-Xeon 2.0 GHz, 1 Gb RAM Serverworks* HE-SL
Dell* PowerEdge 600 SC 1-P4 2.4 GHz, 512 Mb RAM Serverworks* HE-SL
Dell* Precision 650 2-P4 2 GHz, 1 Gb RAM Intel® 7500
Dell* Precision 530 2-P4 2 GHz, 512 Mb RAM Intel® 860
Compaq* ML 530 G2 2-Xeon 2.4 GHz, 1 Gb RAM Serverworks* GC-HE
Compaq* Evo W8000 2-P4 2.0 GHz, 512 Mb RAM Intel® 860
HP* XW 8000 2-Xeon 2.8 GHz, 512 Mb RAM Intel® E7505
Gateway* 960 2-Xeon 2.0 GHz, 1 Gb RAM Intel® E7500
Gateway* 930 2-PIII 1.26 GHz, 1 Gb RAM Serverworks* HE-SL
Gateway* 7400 2-PIII 1.0 GHz, 1 Gb RAM Serverworks* LE III

Routers/Switches/Hubs
Device Details
Brocade Silkworm* 2800 FC Switch 16 port fiber channel gigabit switch
McData* ES 3216 FC Switch 16 port fiber channel 2-gigabit switch
Crossroads* 6000 Router FC-SCSI router
Summit Extreme* 7i Switch 32 port gigabit Ethernet switch
Intel® 480T Switch 16 port gigabit Ethernet switch
Intel® 470T Switch 8 port gigabit Ethernet switch
Cisco* Catalyst 4006 Switch 48 port gigabit Ethernet switch
Cisco* Catalyst 3550 Switch 12 port gigabit Ethernet switch
Asante* IntraCore 35160 Switch 16 port gigabit Ethernet switch
Asante* IntraCore 65120 Switch 12 port gigabit Ethernet switch
Dell* Power Connect 5212 Switch 12 port gigabit Ethernet switch
Intel® 210T Switch 24 port 10/100 Ethernet switch
Intel® Express Switch 12 port 10/100 Ethernet switch
Intel® Express 10/100 Hub 12 port hub
ATTO* IP Bridge 2500 Ethenet-SCSI bridge
Crossroads* 6000 Fiber Channel-SCSI bridge

Operating Systems
OS Service Pack/Kernel
Windows* Server 2003 Enterprise  
Windows* XP Professional SP 1
Windows* 2000 Advanced Server SP 3 and SP 4
Windows* 2000 Server SP 3 and SP 4
Windows* 2000 Professional SP 3 and SP 4
Windows* 2000 Advanced Server - Chinese SP3
Red Hat* Linux* Advanced Server 2.1 2.4.9-e3
Red Hat* Linux* Advanced Server 2.1 Updated Kernel patch (2.4.9-e27)
Red Hat* Linux* 9.0 2.4.20-6 and 2.4.20-8
Red Hat* Linux* 9.0 Updated Kernel patch (2.4.20-20)

Tape Libraries
HP* Surestore 2/20 Tape Library Tape library
Spectralogic* 2K Tape Library iSCSI tape library


Supported Operating System and Target List
OS Support Release 2.20 Release 3.0
Windows Server 2003* NO. Not supported on this OS. Do not install release 2.2 on this OS as it may cause irrecoverable problems. Yes. Requires the Microsoft iSCSI Initiator Service
Windows 2000* SP3, or SP2 with hot fixes Q302895 and Q248720

With SP3. Requires the Microsoft iSCSI Initiator Service

Windows XP PRO* Yes Yes. Requires the Microsoft iSCSI Initiator Service
Linux** Red Hat* Linux Version 7.2 (2.4.7 kernel) Red Hat*Linux 9.0 and AS 2.1
Linux Source Code Available on Download Finder Available on Download Finder
 
iSCSI Protocol Support Release 2.20 Release 3.0
Draft 0.8 No No
Drafts 0.16, 0.17, 0.18, 0.19 and 0.20 and ratified standard Should be upgraded to v220*** Firmware. If your firmware is less than 2.0, see note below With 4.6.87 firmware (included with the 3.0 download)

Notes:
  • These products are not tested with, or supported with, the UNH target emulator.
  • The original version of the adapter (PWSA8700T PBA# A57521-xxx) must be updated to the latest firmware to work with the latest version of the drivers. This model uses the same firmware as the PWSA8701T, which is included in the latest driver download 30IPStorage.exe. If your PWSA8700T has a firmware revision less than 2.0, you must contact Intel® Customer Support (by phone or email in North America, by email from other locations) for an interim release that will allow you to update it to the latest version. There is no charge for this interim release.
  • There is currently no support for this product in 64-bit operating systems.

**Support available by emailing iscsiNicSupport@mailbox.intel.com. Be sure to indicate target spec used.

***If your firmware version is less that 2.x, contact Intel® Customer Support for interim release needed before updating to the latest.


Installation and Configuration
Adapter loses IP address after reboot
Caution: Using Registry Editor incorrectly can cause serious problems that may require that you reinstall your operating system. Use Registry Editor at your own risk.

The adapter may revert to a DHCP-assigned IP address, or have no IP address at all following a reboot, even though an IP address was manually or statically assigned prior to the reboot.

Download and save the registry entry file locally.

Registry entry

Steps for Using this Registry Entry File

  1. Download and save the file locally.
  2. Double-click to Merge it with the registry
  3. Once the file has been merged, run 'regedit' to launch the Registry Editor.
  4. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\is10002k\Parameters\Device\XDriverParameter
  5. Right-click the key and choose Modify.
  6. Near the end of the string, the IP address will appear as a default of 192.168.1.2 with a subnet mask of 255.255.255.0 and a default gateway of 0.0.0.0. Change that address, subnet mask, and gateway to the correct settings for your adapter.
  7. Click OK.
  8. Close the Registry Editor.

In certain circumstances, the XDriverParameter key is not created in the registry, and must be manually created.


Service Pack 3 required for Microsoft Windows 2000*
Microsoft Windows 2000* systems must be updated with Service Pack 3. This service pack includes a fix that addresses deficiencies in the Operating System related to running multiple I/O operations to fiber channel and iSCSI initiators.

This fix was previously available as a hot fix, but became part of service pack 3. For information, go to http://support.microsoft.com* and search on Q302895 in Microsoft's knowledge base.



Important information about Software Release 3.0

The new software release (3.0) for the Intel® PRO/1000 T IP Storage adapter for Windows* has been completely re-architected. This new version requires that the Microsoft* iSCSI service be installed. This product can be downloaded from Microsoft's Web site. See the document titled "How to download the Microsoft iSCSI initiator service" for details.

When installing the new PRO/1000 T IP Storage adapter initiator, there is a setting you must be aware of. This setting is in PROSet for IP Storage on the initiator properties "Timeouts" tab. Here you set the timeout value for retrying failed iSCSI commands. Be aware that, if you select "Retry Failed iSCSI commands forever" on a persistent target and that target is not online when the computer is booting, Windows will hang during the system start and not complete until the target becomes available.

See the user guide for details on setting the adapter and initiator properties.



Checking Your Software and Firmware Revision Levels

If you are having issues with the Intel® PRO/1000 T IP Storage Adapter, please make sure all software modules were successfully updated to the latest version before contacting Intel® Customer Support. Here is how to find the revision numbers.

From the Control Panel, open PROSet for IP Storage. Select "Help", and then Support. The following dialog box will be displayed.

Note 1: The MSiSCSI Service Version will vary depending on the version of the Microsoft iSCSI Initiator Service you are using. Please be sure you are using the latest official release.

Note 2: The firmware version will end in a 2 (e.g. 4.6.87.2) if you are using the proper firmware on the current model of the PRO/1000 T IP Storage adapter (PWSA8701T, PBA number A98148-xxx) and will end in a 1 (e.g. 4.6.87.1) if you are using the original version (PWSA8700T, PBA number A57521-xxx).



32 Bit PCI Slot Support
Adapters whose firmware ends in .2 may be used in 32 bit slots but for performance reasons, we recommend only using this product in 64 bit slots. Adapters whose firmware ends in .1 cannot support 32 bit slots.

Documents and Guides
Specification Information for version PWSA8700T
Page Contents:

Connections
Host Bus Adapter Product Features
Network Management
NOS Support
Technical Features
Intel Backing

Connections
  • IEEE standard/network topology: 10Base-T, 100Base-T, 1000Base-T
  • Wiring/Connections: CAT-5, 4 pair/RJ-45


Host Bus Adapter Product Features

  • Plug and Play Specification support
  • Auto-negotiation, full duplex capable
  • Power Management (Network Device Class, Power Management Reference Specification 1.0a)
  • 40 MB of external SDRAM for context memory
  • 4 MB Flash
  • Single ported adapter
  • Standard PCI form factor
  • Field upgradeable firmware and software via Flash
  • PCI v2.2 buses supported: 64/66, 64/33, 32/66, and 32/33


Network Management

  • SNMP manageable
  • Supports ACPI v 1.0 Power Management
  • Supports Instantly Available PC
  • Supports On Now Initiative


NOS Support

  • Microsoft Windows* 2000, NT* 4.0, Linux Red Hat* Version 7.1


Technical Features

  • Data rate(s) supported per port: 10/100/1000 Mbps
  • External Memory: 40 MB SDRAM; 4 MB Flash
  • IEEE Support: 802.2, 802.3z, and 802.3ab
  • Data Transfer Mode: Bus master DMA
  • Controller or Processor: Intel® XScale™ Microarchitecture 80200
  • Typical Power Consumption: 7.8 - 8 Watts
  • Data Path Width: 32-bit and 64-bit PCI
  • MAC On-board Memory: 64 KB
  • Interrupt Levels: INTA
  • IETF Support: iSCSI draft standard
  • MAC: Intel® 82544EI Controller
  • I/O Companion Chip: Intel® 80312 Controller
  • Operating Temperature/Humidity: 0-55 degrees C; 85% @ 55 degrees C
  • Hardware Certifications: FCC B, CE, UL 1950, CSA 950, BSMI, VCCI Class 2


Intel Backing

  • Limited lifetime warranty
  • 90-day money-back guarantee (U.S. and Canada only)


Specification Information for version PWSA8701T
Page Contents:

Connections
Host Bus Adapter Product Features
Network Management
OS Support
Technical Features
Intel Backing

Connections
  • IEEE standard/network topology: 10Base-T, 100Base-T, 1000Base-T
  • Wiring/Connections: CAT-5, 4 pair (1000Base-T)/RJ-45

Host Bus Adapter Product Features

  • Plug and Play Specification support
  • Auto-negotiation, full duplex capable
  • Power Management (Network Device Class, Power Management Reference Specification 1.0a)
  • 32 MB of external SDRAM for context memory
  • 4 MB Flash
  • Single ported adapter
  • Standard PCI form factor
  • Field upgradeable firmware and software via Flash
PCI v2.2 buses supported: 64/66, 64/33, 32/66, and 32/33

Network Management

  • SNMP manageable

OS Support

  • Microsoft Windows* Server 2003, Microsoft Windows* 2000 Server Family (Service Pack 2 with hot fixes Q302895 and Q248720 or Service Pack 3). Microsoft Windows* XP Professional (32-bit). RedHat* Linux Versions 7.2 (2.4.7 kernel), 9.0 and Advanced Server 2.1.

Technical Features

  • Data rate(s) supported per port: 10/100/1000 Mbps
  • External Memory: 32 MB ECC SDRAM; 4 MB Flash
  • IEEE Support: 802.2, 802.3z, and 802.3ab
  • Data Transfer Mode: Bus master DMA
  • Controller or Processor: Intel® XScale™ Microarchitecture 80200
  • Typical Power Consumption: 7.8 - 8 Watts
  • Data Path Width: 32-bit and 64-bit PCI
  • MAC On-board Memory: 64 KB
  • Interrupt Levels: INTA
  • IETF Support: iSCSI draft standard (visit http://www.ietf.org to download latest standards). See Late Breaking News for future instructions on downloading firmware to support later versions of the iSCSI specification.
  • MAC: Intel® 82544EI Controller
  • I/O Companion Chip: Intel® 80312 Controller
  • Operating Temperature/Humidity: 0-55 degrees C; 85% @ 55 degrees C
  • Hardware Certifications: FCC B, CE, UL 1950, CSA 950, BSMI, VCCI Class 2

Intel Backing

  • Limited lifetime warranty
  • 90-day money-back guarantee (U.S. and Canada only)


Troubleshooting
The PRO/1000 T IP Storage Adapter will not connect to the iSCSI target

Solution:

If the PRO/1000 T IP Storage Adapter cannot find the iSCSI target on your network, verify that the PRO/1000 T IP Storage adapter is using the latest software and is updated to the latest firmware, and that the target is compliant to the proper draft version of the iSCSI standard. The original version of the PRO/1000 T IP Storage Adapter (PWSA8700T, PBA# A57521-xxx) with firmware 1.08 is compliant to draft .8 of the standard. The current version of the PRO/1000 T IP Storage Adapter (PWSA8701T, PBA# A98148-xxx) using the latest software is compliant to drafts .16 to .20.

If the target is online and compliant to the proper draft revision, try connecting a standard gigabit network adapter to the same port and see if you can ping the IP address of the target.

Cause:

The iSCSI target is not online, is on an unreachable subnet or is not compliant to the proper draft version of the iSCSI standard.



Known Issue
REQUIRED UPDATE for firmware version 2.5.39
During the course of Intel's on-going testing of the Intel® PRO/1000 T IP Storage Adapter, Intel has discovered that under some timing-sensitive conditions in environments of extreme stress, an incorrect chain of DMA descriptors could be transferred by the DMA engine on the adapter. The presence of these incorrect DMA descriptors could result in incomplete data transfer between host memory and the adapter. In these rare cases, incorrect data could be written to disk.

Intel believes that this issue will only occur in extreme test conditions and is unlikely to occur during normal operation. This issue is most likely to occur in environments with consistently deep queuing at 4K I/O size with randomly mixed reads and writes.

Intel has developed a firmware update which resolves this issue. This patch has been implemented in the majority of the available inventory in our sales channel and the entire inventory at our factory. All new adapters shipped as of 4/11/2003 contain this patch. If you purchased an Intel PRO/1000 T IP Storage Adapter prior to 4/11/2003 with firmware version 2.5.39** on the adapter and feel that your environment may be similar to that described above, use the firmware available on Download Center.

**To determine the firmware version In Microsoft Operating Systems, open PROSet for IP Storage Adapters. The firmware version can be found on the General Tab.



FAQs
Frequently asked questions
Can the Intel® PRO/1000 T IP Storage Adapter operate as a standard gigabit network adapter?
The Intel PRO/1000 T IP Storage Adapter will only operate as an iSCSI interface. It is not possible to use it as a standard network adapter.

Can the Intel PRO/1000 T IP Storage Adapter TCP/IP offload engine be used to offload the TCP/IP protocol stack for my regular network adapter as well as the iSCSI interface?
The TCP/IP offload capability of the PRO/1000 T IP Storage Adapter cannot be used for any other function or for any interface other than the iSCSI interface itself.

Does the Intel PRO/1000 T IP Storage Adapter support CHAP?
Yes, it does support CHAP, including mutual authentication..

Does the Intel PRO/1000 T IP Storage Adapter support IPSec?
No, it does not support IPSec. In Windows*, The Microsoft iSCSI initiator service will allow you to select and configure IPSec, but the adapter and its drivers do not support it and will not negotiate an IPSec connection regardless of the settings in the Microsoft iSCSI initiator service.

Does the Intel PRO/1000 T IP Storage Adapter support jumbo frames?
Yes, it does support jumbo frames. The only jumbo frame size supported is 9K.

How many TCP/IP connections does the Intel PRO/1000 T IP Storage Adapter support per session?
The Intel PRO/1000 T IP Storage Adapter supports one connection per session.

How many target logical units can the Intel PRO/1000 T IP Storage Adapter support?
The PRO/1000 T IP Storage adapter, using the release 3.0 software, will support up to 40 logical units in Red Hat* Linux, and up to 255 per adapter in Windows* Server 2003, Windows 2000 and Windows XP Professional.

Are there any drivers for 64-bit operating systems?
No, not at this time.