Intel(R) Corporation

Intel® RAID Controller SRCU32

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your product
Product Discontinuance Announcement

Intel® will no longer provide interactive support for these products via telephone or e-mail

icon Product Discontinuance.pdf




Software and drivers
Intel® RAID Controller SRCU32

Intel® RAID Controller SRCU32



Technical specifications
Technical Product Specifications

Product overview, including descriptions and diagrams of the integrated features

icon Technical Product Specifications [PDF]



Specification update

An update to the specifications contained in the Technical Product Specification

icon Specification Update [PDF]



Installation and use
"IOCTL -Device SCSI Processor Device" in Other Devices in Device Manager

Install the RAID Software Suite for Windows NT* 4.0 and 2000 StorCon [WIN_RSS.EXE]



Beep sequences during boot

1-3: Controller startup was successful.
4: Possible disk failure. Run Storage Console to check status.
2-2: Memory or firmware issue. Install new memory, or perform a firmware recovery.



Card Replacement Guide

icon raid_rplmt_guide.pdf



Clustering with Intel(R) RAID Controllers

This controller cannot perform hardware clustering


Controller default settings

Settings Default Value
Cache On
Delayed Write On
BIOS Enabled
BIOS Warning Level Fatal errors
SETUP from Flash-RAM Enabled
Display On
Supported BIOS Drives 2
CD-ROM Boot Disabled
Memory Test Standard
Halt on Firmware messages On
SES Support Enabled
Immediate Hard Disk start On
Chn. SCSI-A: Termination Set by jumper or N/A (dependent upon the specific RAID controller)
Chn. SCSI-A: SCSI-ID 7
Chn. SCSI-A: Domain Validation On
Periodic Parity Verify None


Error: "Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors"

Storcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configurationStorcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configuration



Error: Cannot Load MAPILogon() from MAPI32.DLL

Use the Email Notification option in the RAID Configuration Service. This uses SMTP instead of MAPI to send the email notification.



Error: Detected damaged primary configuration data on [channel ID LUN] Using secondary configuration data.

Enter StorCon - Advanced - Physical Devices. Select the SCSI ID listed in the error message, and press F8 to Repair.



Error: ID# LUN# SAF-TE Disk Config Error Error: SEP device not found

Storcon > F4 for Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configuration


Error: Splitting Invalid Mirror-Devices of Drive X into Several Drives

Remove the drive with the "outdated" data from the array and rebuild the mirror on a clean drive.


Firmware Update Process

icon firmwareup.pdf



Hardware Installation and User's Guide

icon HW_GUIDE.pdf



How to install Red Hat* Linux 8.0

icon install_rh8.pdf


Intel® Embedded RAID Technology I message “Please resolve configuration first”

The port configuration needs to be imported to be recognized by Intel® Embedded RAID Technology I before a RAID array can be created or deleted.

Enter the RAID OptionROM (CTRL+E during boot) > Main menu > Configure > press ‘Enter’ on the port > Import the configuration



Last Status Codes and Definitions

icon LASTSTAT.pdf


Power Consumption

'+5V @ 0.25 Amps = 1.25W

+3.3V @ 2.5 Amps = 8.25W


Quick Start Guide

icon QSG_FRONT1.pdf

icon QSG_BACK1.pdf



RAID Controller Demonstration

icon raiddemo.exe



RAID Troubleshooting Guide

icon RAID_TSG.pdf


Reading the RAID log file

.txt or .evt files can be read with any plain text editor.



Repeated Beeps During Normal Operation

Possible disk failure. Run Storage Console to check status.


SCSI disconnect errors

Last Status code of 0x0000010F indicates that the controller attempted to do a normal disconnect operation with the device, but was unable to do so for a timeout period of 30 seconds. Disable SCSI Disconnects in StorCon > Advanced > Configure Physical Devices > Device> SCSI Parameters / Initialize > Disconnect > Disable


Turning Off the Audible Alarm on the Intel® RAID Controllers

In StorCon, under Advanced Setup > Configure Controller, press < F4 > to silence alarm. In StorCon+, in the Physical Configuration view, right click on the icon of the controller requiring alarm deactivation. Click Silence to deactivate alarm.


Unable to access the RAID Option ROM during POST

The hotkey option to enter the Option ROM is disabled by default.

To display this option, the Intel® Quiet or Silent Boot options need to be disabled in the BIOS. This will disable the Intel splash screen during POST displaying the hotkey option for the option ROM.


Users Guide

icon SRCU32_UG.pdf


Compatibility
Tested Hardware and Operating Systems

icon SRCU32_HWOS.pdf



Tested Memory

icon srcu32_mem.pdf


Technical advisories
TA507: RAID Controllers Halt During POST

icon ta-507.pdf



TA617: Drive removal and reinsertion may cause failure

icon ta_617.pdf


TA743: Rebuild Checkpoint failure

icon ta7431.pdf


TA766: Drive Not Available

icon ta7661.pdf




©Intel Corporation