Intel(R) Corporation

Intel® RAID Controller SRCU42L

The products you are looking for are no longer manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future content updates or software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE PRODUCT SUPPORT DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "TERMS OF USE" INFORMATION.

Information on currently available Intel products is available at www.intel.com and/or developer.intel.com


Identify your product
Product Discontinuance Announcement

Intel® will no longer provide interactive support for these products via telephone or e-mail

icon Product Discontinuance (pdf)



Software and drivers

BIOS/Firmware, drivers, and utilities

Technical specifications
Technical Product Specifications

Product overview, including descriptions and diagrams of the integrated features

icon Technical Product Specifications (pdf)


Installation and use
Beep sequences during boot

1-3: Controller startup was successful.

4: Possible disk failure. Run Storage Console to check status.

2-2: Memory or firmware issue. Perform a firmware recovery.



Card Replacement Guide

icon raid_rplmt_guide.pdf


Clustering with Intel(R) RAID Controllers

This controller cannot perform hardware clustering


Controller default settings

Settings Default Value
Cache On
Delayed Write On
BIOS Enabled
BIOS Warning Level Fatal errors
SETUP from Flash-RAM Enabled
Display On
Supported BIOS Drives 2
CD-ROM Boot Disabled
Memory Test Standard
Halt on Firmware messages On
SES Support Enabled
Immediate Hard Disk start On
Chn. SCSI-A: Termination Set by jumper or N/A (dependent upon the specific RAID controller)
Chn. SCSI-A: SCSI-ID 7
Chn. SCSI-A: Domain Validation On
Periodic Parity Verify None


Error: Please resolve configuration first

CTRL+E during boot-up to enter the RAID OptionROM > Main > Configure > View/Add configuration > Press 'Enter' on the port > Import the configuration



Error: "Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors"

Storcon > Advanced > Configure Physical Devices > ESG-SHV SCA HSBP > Enclosure Slot Configuration > Select drive slot > Enter to include the drive in the SAF-TE configuration


Error: Backup Battery Unit (BBU) bad or missing

This is a standard warning on older firmware versions, to indicate that the battery may be charging or defective. It is most likely to occur when the battery has either been newly installed or was depleted by loss of mains power and is recharging.


Error: Cannot Load MAPILogon() from MAPI32.DLL

Use the Email Notification option in the RAID Configuration Service. This uses SMTP instead of MAPI to send the email notification.


Error: Detected damaged primary configuration data on [channel ID LUN] Using secondary configuration data.

StorCon > Advanced > Physical Devices. Select the SCSI ID listed in the error message, and press F8 to Repair.


Firmware Update Process

icon firmwareup.pdf


Hardware Installation and User's Guide

icon HW_GUIDE.pdf


How to install Red Hat* Linux 8.0

icon install_rh8.pdf


Last Status Codes and Definitions

iconLASTSTAT.pdf



Power Consumption

'+5V @ 0.25 Amps = 1.25W

+3.3V @ 2.5 Amps = 8.25W



RAID Controller Demonstration

raiddemo.exe


RAID levels supported

The Intel® RAID Controller SRCU42L supports:
RAID 0 - Disk Striping
RAID 1 - Disk Mirroring
RAID 4 - Disk Striping with Parity on a Dedicated Drive
RAID 5 - Disk Striping with Distributed Parity
RAID 10 - Combination of RAID 0 & RAID 1


RAID Troubleshooting Guide

icon RAID_TSG.pdf


Reading the RAID log file

.txt or .evt files can be read with any plain text editor.


SCSI disconnect errors

Last Status code of 0x0000010F indicates that the controller attempted to do a normal disconnect operation with the device, but was unable to do so for a timeout period of 30 seconds. Disable SCSI Disconnects in StorCon > Advanced > Configure Physical Devices > Device> SCSI Parameters / Initialize > Disconnect > Disable


Software Installation and User's Guide

icon IRSG.PDF


Turning Off the Audible Alarm on the Intel® RAID Controllers

In StorCon, under Advanced Setup > Configure Controller, press < F4 > to silence alarm. In StorCon+, in the Physical Configuration view, right click on the icon of the controller requiring alarm deactivation. Click Silence to deactivate alarm.


Unable to access the RAID Option ROM during POST

The hotkey option to enter the Option ROM is disabled by default.

To display this option, the Intel® Quiet or Silent Boot options need to be disabled in the BIOS. This will disable the Intel splash screen during POST displaying the hotkey option for the option ROM.


Compatibility
Tested Hardware and Operating Systems

icon srcu42l_thol_30.pdf


Technical advisories
TA507: RAID Controllers Halt During POST

icon ta-507.pdf


TA617: Drive removal and reinsertion may cause failure

icon TA_617.pdf


TA743: Rebuild Checkpoint failure

icon ta7431.pdf


TA766: Drive Not Available

icon ta7661.pdf