. . XIRCOM CREDITCARD MODEM 28.8 . Release Version 2.33 . December 19, 1995 ============================================================================= Thank you for purchasing the Xircom CreditCard Modem 28.8 Adapter. Xircom has done everything to ensure that our adapter is compatible with the widest range of notebook and laptop PCs possible. As a company, we are equally committed to customer satisfaction and timely response to the needs and concerns of our customers. If you have compatibility issues related to your specific environment, or require additional information, please refer to the CreditCard Modem User's Guide. Remember to register your Xircom adapter to receive information about future software upgrades and new products. CONTENTS ======== 1) CreditCard Modem 28.8 Characteristics 2) Release Notes/Known Limitations 3) Machine Specific Notes 4) Modem 5) Installation Program 6) Xircom Technical Support 1) CREDITCARD MODEM 28.8 CHARACTERISTICS ===================================== This release of Xircom's CreditCard Modem 28.8 has the following characteristics: -Intended for use with the following PCMCIA interface chips: Intel 82365 PCIC, Databook TCIC, Cirrus Logic CL-PD6710 or CL-PD6720, or Toshiba ICCNT. -Any environment with PC Card Standard (v2.00 and above) Card and Socket Services. -DOS-based installation program that automatically configures PC. 2) RELEASE NOTES/KNOWN LIMITATIONS =============================== Windows NT ---------- When installing for Microsoft Remote Access Service (RAS), the documentation incorrectly instructs the user to insert the Xircom Installation disk and choose File|Run and type "A:\RASSETUP.BAT". To guarantee the setup is successful, open a MS-DOS Box and change to the floppy drive by typing "A:". Then type "RASSETUP.BAT" from the floppy drive. OS/2 ---- -Hot Swapping is not supported under OS/2 Warp. Xircom recommends that in this environment the card be removed or inserted when the machine is powered off. -The standard communications drivers provided with OS/2 Warp are recommended for use with the CM-28. There may be compatibility issues with optional shareware communications drivers such as SIO.SYS/VSIO.SYS. 3) MACHINE SPECIFIC NOTES ====================== Dell 320SLi ----------- The Dell 320SLi laptops may have an early version of Socket Services, built into the BIOS, that is not compatible with newer PCMCIA software specifications. IBM 720 ------- The IBM 720 may need to be run in 25MHz mode in order to support this card. Texas Instruments TI-4000M ------------------------- -When using MODEM.COM with the TI-4000M, you have to specify the COMx keyword on the command line or in the AUTOEXEC.BAT file (e.g. MODEM COM2). -The speaker may not function. Texas Instruments TI-5000M -------------------------- We recommend using slot 2. 4) MODEM ===== -If modem communications are intermittent, try either disabling data compression by adding \N0 to the modem initialization or using MNP5 data compression by adding &Q8 to the modem initialization string. -When using Windows 3.1, if you experience erratic operation while using the modem, try adding S134=20 to the communications package initialization string. -When using Qmodem Pro in a MS-DOS box within Windows, the modem may hang upon return to Windows. Issue a hangup command (ATH), and the modem will end the call and respond normally. -When using a communications software package that does not have a selection for a Xircom brand modem, select "Hayes Compatible". Also, configure the communications package to use a baud rate of 38400 whenever possible. -V.42/V.42bis fails on some data streams at speeds above 14.4 Kbps. To enable MNP compression, add &Q8 to the modem initialization string. -The ATDS command dials the specified number twice. -Credit Card "bong" tone detection (ATD$) is not supported in International versions of the firmware. -Credit Card "bong" tone detection (ATD$) does not support the long-distance carrier Sprint. -The Adapter has difficulty maintaining connections with Supra modems under adverse line conditions. 5) INSTALLATION PROGRAM ==================== The Xircom Installation Program is provided to automate configuration of your PC and network drivers. -If using INSTALL.EXE to install the MODEM.COM enabler option, it places the MODEM.COM line at the end of the AUTOEXEC.BAT file. If you have Windows 3.x load automatically upon booting, you may need to manually move the Xircom section above the WIN.COM statement in your AUTOEXEC.BAT file. -If INT 5 is in use by another device, MODEM.COM may not detect this. MODEM.COM defaults to INT 5. If you are using a Network Interface Card (e.g. Xircom CreditCard Ethernet Adapter IIps), or some other device which is using INT 5, you may need to specify the interrupt on the command line (e.g. MODEM INT=3). 6) XIRCOM TECHNICAL SUPPORT ======================== To obtain technical support for your Xircom product, please call or send a facsimile to the appropriate number listed below. Access the Xircom TechLine quick-search database of problem solutions at up to 14400 bps, No parity, 8 data bits, 1 stop bit (N-8-1). Use ANSI for your terminal emulation (you must have ANSI.SYS loaded on your system to use the Xircom TechLine). Access the Xircom INFOSYS BBS at up to 14400 bps (28800 in the U.S.), No parity, 8 data bits, 1 stop bit (N-8-1). Use ANSI, TTY, or NONE for your terminal emulation as the Xircom BBS PCs do not support DEC VT-type terminal emulations. XIRCOM CORPORATE NORTH AND SOUTH AMERICA ======================== --------------------------------------------------- Xircom, Inc. Sales Support ............... (800) 438-4526 Corporate Headquarters Sales Support ............... (805) 376-9300 2300 Corporate Center Dr. Technical Support ........... (805) 376-9200 Thousand Oaks, CA 91320 24-Hr KnowledgeLine ......... (805) 375-7202 . 24-Hr Documents-by-Fax ...... (800) 775-0400 . 24-Hr Documents-by-Fax ...... (805) 376-9020 . 24-Hr Fax - Corporate ....... (805) 376-9311 Shipping Address: 24-Hr Fax - Sales Support ... (805) 376-9220 2101 Corporate Center Dr. 24-Hr Fax - Tech Support .... (805) 376-9100 Thousand Oaks, CA 91320 24-Hr Data Lines - BBS ...... (805) 376-9130 . 24-Hr Internet E-mail ....... cs@xircom.com . 24-Hr World Wide Web ........ http://www.xircom.com . 24-Hr CompuServe ............ CIS: GO XIRCOM . HOURS (Sales): 8:00 a.m. to 5:00 p.m., Mon-Fri . HOURS (Tech): 5:00 a.m. to 6:00 p.m., Mon-Fri Xircom Washington D.C. Regional Sales Support only ------------------------ --------------------------------------------------- 1735 Eye Street NW Sales Support ............... (202) 296-4500 Suite 515 24-Hr Fax ................... (202) 296-3053 Washington, DC 20006 HOURS: 9:00 a.m. to 5:00 p.m., Mon-Fri XIRCOM EUROPE EUROPE, MIDDLE EAST, AND AFRICA ======================== --------------------------------------------------- Xircom Europe N.V. Sales Support ............... +32/(0)3 450.08.11 King Square Technical Support ........... +32/(0)3 450.08.60 De Villermontstraat 16 24-Hr Documents-by-Fax ...... +32/(0)3 450.08.00 2550 Kontich, Belgium 24-Hr Fax ................... +32/(0)3 450.09.90 . 24-Hr Data Lines - BBS ...... +32/(0)3 457.64.10 . 24-Hr World Wide Web ........ http://www.xircom.com . 24-Hr CompuServe ............ GO XIRCOM . HOURS: 9:00 to 17:00, Mon-Thu; to 16:00, Fri Xircom France SARL Regional Sales Support only ------------------------ --------------------------------------------------- 2, Place de la Defense Sales Support ............... +33/(1) 46 92 23 08 BP 240 24-Hr Fax ................... +33/(1) 46 92 24 00 92053 PARIS - France HOURS: 9:00 to 17:00, Mon-Thu; to 16:00, Fri XIRCOM ASIA PACIFIC ASIA PACIFIC ======================== --------------------------------------------------- Xircom Asia Pacific (Pte) Sales Support................ +65 323 1511 #13-03 Cecil Court Ltd Technical Support............ +65 323 3404 138 Cecil Street 24-Hr Fax ................... +65 224 3313 Singapore 069538 24-Hr Data Lines - BBS ...... +65 323 0455 . 24-Hr World Wide Web ........ http://www.xircom.com . 24-Hr CompuServe ............ GO XIRCOM . HOURS: 9:00 to 17:00, Mon-Fri Xircom Asia Regional Sales Support only ------------------------ --------------------------------------------------- Xircom Asia Ltd Sales Support ............... +852 2525 2078 c/o The Hong Kong 24-Hr Fax ................... +852 2525 8955 Business Centre HOURS: 9:00 to 17:00, Mon-Fri 4th Floor, Dina House Ruttonjee Centre 11 Duddell Street Hong Kong ----------------------------------------------------------------------------- Thank you for choosing Xircom. Xircom acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ==================================[ END ]==================================