Xircom CreditCard Token Ring Adapter Software Release 4.00 Installation Disk Version 4.00 Network Drivers Disk Version 4.00 January 10, 2000 ================================================================ The driver software in this release works with the following Xircom products: Product Name Model Number ------------ ------------ CreditCard Token Ring Adapter IIps PS-CT2-16CTP/STP CreditCard Token Ring Adapter CT-16CTP/STP Thank you for purchasing the Xircom CreditCard Token Ring Adapter. Xircom has done everything to ensure that our CreditCard Token Ring Adapter is compatible with notebooks that support PCMCIA Release 2.1. Xircom is committed to making all of its networking products compatible with the widest range of mobile PCs possible. As a company, we are equally committed to customer satisfaction and timely response to the needs and concerns of our customers. If you have compatibility issues related to your specific environment, or require additional information, please refer to your Xircom CreditCard Token Ring Adapter User's Guide. Remember to register your Xircom adapter to receive information about future software upgrades and new products. Contents -------- 1) Xircom CreditCard Token Ring Adapter Characteristics 2) Release Notes/Known Limitations 3) Installation for Windows NT 4.0 4) Installation for Window 95/98 5) Installation for Windows 2000 6) OS/2 Notes 7) Machine Specific Notes 8) Host Communications Instructions 9) Keyword Values 10) Troubleshooting 11) Xircom Customer Support 1) XIRCOM CREDITCARD TOKEN RING ADAPTER CHARACTERISTICS ========================================================== The CreditCard Token Ring Adapter contains support for mobile networking features such as Hot Swapping and Power Management in both DOS and OS/2 environments while supporting both 4 and 16Mbps Token Ring networks. 2) RELEASE NOTES/KNOWN LIMITATIONS =============================== The OS/2 drivers (CTNDIS.OS2 and CTODI.SYS) now support IBM's Card and Socket Services for OS/2. A new universal Xircom resource manager, CXCFG.EXE, is used with all the DOS drivers in this release. This is the same file used with Xircom's Ethernet+Modem product. With this release, the following directories have been added to the disk structure (CDROM): DISK1 - Windows 95, 98, NT, and Win2k Drivers Disk DISK2 - DOS and Windows 3.x Drivers Disk DISK3 - DOS and Windows 3.x Installation Disk All of the files in directories DISK1 and DISK2 will also be in the root of the CDROM image. To use the DOS/Windows 3.x installation, please create the three disks by running MAKEDISK.BAT. Supported Environments ---------------------- The following driver types are included with this release: Windows 95, 98, NT, and Win2k Drivers Disk (DISK1): NDIW9X.DLL - NDIS Switcher v1.03 NETCT.INF - NDIS3, NDIS4 & NDIS5 Network Setup File for Win95, Win98 and Win2K CTN3.SYS - Ndis 3 Miniport for CreditCard Token-Ring CTN4.SYS - Ndis 4 Miniport for CreditCard Token-Ring CTN5.SYS - Ndis 5 Miniport for CreditCard Token-Ring CTN.DLL - NT4 DLL for CreditCard Token Ring Adapter OEMSETNT.INF - Windows NT Network Setup File SETUP95.BAT - Fix for Win95/98. Run this before inserting the CreditCard Token Ring Adapter NETCT.CAT - Placeholder file README.TXT - Document UNINSTAL.TXT - Document DOS and Windows 3.x Drivers Disk (DISK2): CT2.LAN - 32bit ODI driver for Novell Client32/Netware server CT2.LDI - Setup file for 32bit ODI driver XIRCOM.DSK README.TXT - Document CTNDIS.EXE - NDIS2 driver CTODI.COM - ODI driver CTSETUP.EXE - Configuration Utility CTTEST.EXE - Adapter test program CXCFG.EXE - Resource Manager CTNDIS.OS2 - OS/2 NDIS2 driver CTODI.SYS - OS/2 ODI driver CTNDW3.386 - NDIS3 driver for Windows for Workgroups LSL.COM - NetWare support file IPXODI.COM - NetWare support file NETX.EXE - NetWare workstation shell CTDOS.NIF - Setup file for MS Lan Manager PROTOCOL.INI - Sample File CTNDIS.NIF - Setup file for OS/2 NET.CFG - Sample File OEMSETUP.INF - Setup file for Windows for Workgroups CFG2INI.EXE - NDIS3 Card Enabler for Windows for Workgroups CTODI.INS - Setup file for Netware DOS and Windows 3.x Installation Disk (DISK3): BWCC.DL_ README.TXT REBOOT.EX_ SETUP.DSK SETUP.EXE WINSTALL.EX_ XIRCOM.HLP XRES.DL_ Updating from a Previous Driver Version ---------------------------------------- This assumes the Xircom CreditCard Token Ring Adapter is functioning using a previous driver version. It is recommended the adapter drivers be completely removed and then reinstalled using this version. Windows NT 4.0: To remove the Xircom CreditCard Token Ring Adapter from Windows NT 4.0 Double click the 'My Computer', 'Control Panel', and 'Network' icons and click the 'Adapters' tab. Highlight the Xircom CreditCard Token Ring Adapter and click 'Remove'. A dialog box will appear warning you the device will be removed from your system. Click 'yes' to continue then click 'close'. After the bindings are stored the 'Network Settings Change' dialog box will appear. Click 'yes' to restart the computer then follow the steps in section 3 of this document to re-install the adapter. Windows 9x: To remove the Xircom CreditCard Token Ring Adapter from Windows 95/98, follow the instructions in the UNINSTALL.TXT file located on the Xircom Network Drivers disk or CDROM, and then follow the steps in section 4 of this document to re-install the adapter. Known Limitations ------------------ -Hot Swap and Standby mode: Using Win95/98 The CreditCard Token Ring Adapter must be stopped using the 'PC Card' icon in Control Panel in order for the adapter to go into Standby and Hot-Swap mode, otherwise the computer may freeze. If this happens you may have to restart your computer. -Media disconnect: If the network cable is disconnected from the MAU and reconnected while the adapter is functioning the network connection must be re-established via Hot-Swap or a Shutdown\Restart of the computer. -Resource Managers: The DOS drivers and utilities do not work with the previous resource manager, CTCFG.EXE. CXCFG.EXE must be used if the computer has Card and Socket Services installed. -Promiscuous Mode: Only the 16 bit DOS drivers (NDIS and ODI) support promiscuous mode. The 32 bit drivers do NOT support promiscuous mode at this time. -Lantastic: After running the LANtastic installation program, you will need to edit your CONFIG.SYS to add the following line: AFTER the line: DEVICE=C:\LANTASTI\CXCFG.EXE ADD the line: DEVICE=C:\LANTASTI\CTNDIS.EXE If the node running the CreditCard Token Ring Adapter is the first node to insert on the ring in a LANtastic network, you need to edit the PROTOCOL.INI file to add the AUTOOPEN=NO parameter, as follows: [CXCFG_NIF] AUTOOPEN=NO -When using IBM PCS Program version 2.3 with Novell NetWare, always load the Novell NetWare stack first, then start PCS. -When using IBM LAN Support Program v1.31 and IBM PCS program with CTNDIS.EXE, some systems may freeze or lock up. The IBM LAN Support Program v1.36 works properly in the same configuration. -For HP OmniBooks, INT 3 must be used for Windows for Workgroups when using the NDIS3 driver (CTNDW3.386). -Hot Swap and Power Management are not supported under Windows for Workgroups. This is a limitation of the operating system. -Hot Swap and Power Management are not supported under Windows NT. This is a limitation of the operating system. -Automatic Ring Detection: Automatic ring speed detection is supported in the DOS Drivers. If a ring speed is not specified, the driver will attempt to detect ring speed. This feature cannot be used unless there are other stations inserted into the ring. -In the Windows environment, LINESPEED is selected during the installation process. -The following configuration examples are provided for setting the LINESPEED keyword: -In DOS environment using ODI driver: Edit the NET.CFG being used by the CTODI driver to include the parameter LINESPEED. Example NET.CFG: link driver ctodi int 11 port 320 linespeed 4 -For use in an OS/2 environment see Section 6. 3) INSTALLATION FOR WINDOWS NT 4.0 =============================== NOTE: Existing Service Packs should be re-applied after completing the installation of the CreditCard Token Ring Adapter. If your computer is Cardbus equipped it may be necessary to change the slot mode to 'PCIC Or Compatible' in the computer's CMOS (verify with your computer manufacturer) . SECTION ONE ----------- This section describes installation of the Xircom CreditCard Token Ring Adapter AFTER the Windows NT 4.0 networking has been installed. Please have the Windows NT 4.0 installation diskettes and the appropriate Xircom Network Drivers handy for the adapter installation. 1. Before starting Windows NT 4.0, properly attach the network cable to the adapter and to your Token Ring network and insert the adapter into an available PCMCIA slot in the computer. 2. Start Windows NT 4.0 by booting the computer. 3. Double click the 'My Computer', 'Control Panel', and 'Network' icons and click the 'Adapters' tab. 4. Click the 'ADD' button. Windows NT will pause for a moment while it builds an adapter list. 5. Click the 'Have Disk' button and insert the appropriate Xircom Network Drivers CD or Diskette and enter the path to the Xircom drivers. Click the 'OK' button. 6. You should now see the Xircom CreditCard Token Ring Adapter highlighted in the 'Select OEM Option' box. Click the 'OK' button. 7. A network configuration dialog box should appear for the Xircom CreditCard Token Ring Adapter Setup. Review the settings for the adapter and Click the 'OK' button when you are finished. (Incorrect settings may render the Xircom CreditCard Token Ring Adapter inoperable. Verify this information with the network administrator.) 8. This should add the adapter to the 'Network Adapters:' window. Click the 'Close' button. 9. Windows NT will bind the protocols to the Xircom CreditCard Token Ring Adapter. Windows NT may prompt to receive information for certain protocols. (Verify the information Windows NT needs with the network administrator) 10. The 'Network Settings Change' box should appear asking to restart the computer. Click the 'Yes' button so Windows NT will restart and initialize the Xircom CreditCard Token Ring Adapter. 11. After Windows NT restarts the adapter will be ready to use. SECTION TWO ----------- This section describes installation of the Xircom CreditCard Token Ring Adapter BEFORE the Windows NT 4.0 networking has been installed. Please have the Windows NT 4.0 installation diskettes and the appropriate Xircom Network Drivers handy for the adapter installation. 1. Before starting Windows NT 4.0, properly attach the network cable to the adapter and to your Token Ring network and insert the adapter into an available PCMCIA slot in the computer. 2. Start Windows NT 4.0 by booting the computer. 3. Double click the 'My Computer', 'Control Panel', and 'Network' icons. Windows NT 4.0 will prompt for Networking Installation, choose NOT to install the Networking components at this time. 4. The Windows NT 4.0 'Network' window should appear. From within this window choose the 'Adapter' tab. 5. Click the 'ADD' button. Windows NT will pause for a moment while it builds an adapter list. 6. Click the 'Have Disk' button and insert the appropriate Xircom Network Drivers CD or Diskette and enter the path to the Xircom drivers. Click the 'OK' button. 7. You should now see the Xircom CreditCard Token Ring Adapter highlighted in the 'Select OEM Option' box. Click the 'OK' button. 8. A network configuration dialog box should appear for the Xircom CreditCard Token Ring Adapter Setup. Review the settings for the adapter and Click the 'OK' button when you are finished. (Incorrect settings may render the Xircom CreditCard Token Ring Adapter inoperable. Verify this information with the network administrator.) 9. This should add the adapter to the 'Network Adapters:' window. 10. From the 'Network' window, add the appropriate protocols, services, and bindings. (verify this information with the network administrator) Click the 'Close' button. Windows NT will bind the protocols to the Xircom CreditCard Token Ring Adapter. 11. Upon completion, Windows NT will need to be restarted to finish the installation and initialize the Xircom CreditCard Token Ring Adapter. 12. After Windows NT restarts, the adapter will be ready to use. 4) INSTALLATION FOR WINDOWS 95/98 ============================== All necessary Xircom files are located on the Xircom Network Drivers disk or CD. Start the computer WITHOUT the Xircom adapter inserted. Allow Windows 95/98 to boot fully. 1. Before plugging the Xircom CreditCard Token Ring Adapter into a PC Card slot, insert the appropriate Xircom Network Drivers CD or Disk. 2. Click the Start button, select Run, type in A:\SETUP95 (or specify the path) and click OK. The utility SETUP95.BAT will update the Token-Ring driver required by the Xircom card. NOTE: The utility SETUP95.BAT works with all versions of Win95 and Win98. 3. Close the utility window by clicking the Close Button in the upper right corner of the window. Leave the Network Drivers CD or Disk inserted. 4. After running the SETUP95 utility, connect the network adapter cable to the Xircom adapter and insert the adapter into a PC Card slot. Windows 95/98 will detect the adapter. (The network adapter cable must be attached to the Xircom card when the card is inserted. If Windows does not detect the adapter, see the Troubleshooting section. NOTE: Installation procedures for different versions of Windows 95/98 are similar (insert card and copy required files from the Xircom CD or diskette), but vary slightly. For example, the OSR2 release (version 950b or later) uses a Device Driver Wizard for installation, while version 950a does not. Use the instructions below as a general guide. 5. Once Windows 95/98 has detected the card, follow the onscreen prompts to locate and copy required files from the appropriate Xircom Network Drivers CD or Diskette. 6. Xircom files will be copied from the Xircom disk and Windows 95/98 will recognize the functionality of the Xircom adapter. 7. During the install process, the Advanced Properties window will display. To confirm default settings, click OK. The speed setting (16 or 4 Mbps) must match that of your Token-Ring network. (Incorrect settings may render the Xircom CreditCard Token Ring Adapter inoperable. Verify this information with the network administrator.) NOTE: In most cases Windows 95/98 network files will need to be installed, using CAB files from disk or CDROM. If another PC Card modem or network adapter was installed previously on your system, some files may already be present; if this is the case proceed to step 11. 8. If prompted for Windows 95/98 networking files, click OK at the Insert Disk screen. 9. At the Copying Files screen, specify the path to Windows 95/98 installation files and click OK. (usually c:\windows\options\cabs) 10. At the System Settings Change screen, remove the Xircom CD or diskette from the drive and click 'Yes'. 11. Connect the CreditCard Token Ring Adapter and network adapter cable to your Token-Ring network 12. Restart the computer. Upon restart you should have a network link. Windows 95/98 and NetWare ------------------------- 1. Install the Xircom CreditCard Token Ring Adapter driver and verify the installation. 2. In the Control Panel, double-click the Network icon. 3. From the Configuration tab in the Network window, click Add. 4. From the Select Network Component Type window, select Client and click Add. 5. Under Manufacturers in the Select Network Client window, select Microsoft. 6. In the Network Clients window, select Client for NetWare Networks. 7. Click OK (you will be returned to the Network window). 8. From the Configuration tab in the Network window, click Add. 9. From the Select Network Component Type window, select Protocol and click Add. 10. Select Microsoft as the manufacturer and IPX/SPX- compatible Protocol under Network Protocols, then click OK to return to the Network window. 11. Click OK to close the Network window, then restart the computer when prompted. Windows 95/98 Troubleshooting ----------------------------- This section suggests troubleshooting steps to follow when the Xircom PC Card adapter is not automatically detected or not correctly identified. These conditions can generally resolved by one or more of the measures below. 1. Be sure you have updated the Xircom driver using the utility SETUP95.BAT on the Xircom Network Drivers Diskette or CD. 2. Run the Xircom diagnostic utility CTTEST (located on the Xircom CD). 3. Be sure PCMCIA support is enabled in Windows 95/98. 4. When prompted to shut down or restart the computer, select Start, Shut Down, Shut down the computer? click Yes, and allow 95/98 to shut down then turn off power. Leave the computer turned off for a few seconds, then turn it back on. Do not press Ctrl+Alt+Del or use the reset button to restart the computer: this can lead to device malfunctions. On some machines, to reset all hardware you must cycle power (turn power off then on). 5) INSTALLATION FOR WINDOWS 2000 ============================= All necessary Xircom files are located on the Xircom Network Drivers CD or diskette. Start the computer WITHOUT the Xircom adapter inserted. Allow Windows 2000 to boot fully. 1. Insert the appropriate Xircom Network Drivers CD or Diskette. 2. Connect the network adapter cable to the Xircom adapter and to your Token Ring network. Insert the Xircom adapter into the computer's PCMCIA slot. Windows 2000 should automatically detect the presence of the adapter and start the 'Add New Hardware Wizard'. 3. Click 'Next'. Then select 'Search for the best driver for your device', and click 'Next'. 4. If the Xircom drivers are on a floppy disk, check 'Floppy disk drives'. If the Xircom drivers are on your hard drive or CD check 'Specify a location:' and enter the proper path to the Xircom drivers. Click 'Next'. 5. When the next window appears the location of driver will be listed. Click 'Next' 6. A dialog box may appear stating "Digital Signature is missing; do you want to proceed?" Click 'yes' to continue. Windows 2000 will copy the required files. 7. To complete the installation (using the Hardware Wizard) click 'finish' 8. Right click 'My Network Places' (if present on the desktop) and then click 'Properties', or go to Control Panel and double click 'Network and Dial Up Connections'. Double click 'Local Area Connection' and then click 'Properties'. Verify that the proper client and protocols are installed and configured for your network. If you wish to review or change the Resource or Advanced Properties settings for the Xircom CreditCard Token Ring adapter, click 'Configure' then click 'OK' when finished. (Incorrect settings may render the Xircom CreditCard Token Ring Adapter inoperable. Verify this information with the network administrator) 6) OS/2 NOTES ========== CTSETUP.OS2 is no longer provided for setting ring speed (linespeed). You must use the LINESPEED keyword in NET.CFG (if using ODI), or PROTOCOL.INI (if using NDIS). -Using the ODI driver: Edit the NET.CFG file being used by the CTODI.SYS driver to add the LINESPEED keyword. Example NET.CFG for OS/2: link driver ctodi cardservices n waitstates 1 linespeed 16 -Using NDIS2 driver: Edit your PROTOCOL.INI file to add the LINESPEED keyword in the [CNTDIS_NIF] section Example PROTOCOL.INI for OS/2: [ctndis_nif] drivername=ctndis$ linespeed=4 -When using the ODI driver for OS/2 (CTODI.SYS), regardless of whether Card Services are being used or not, any keywords in NET.CFG which occur after a commented out keyword will not be recognized -Ring speed should always be specified by using the LINESPEED keyword in NET.CFG -For best performance, specify 'buffers' in NET.CFG Example NET.CFG: link support buffers 14 4210 link driver ctodi linespeed 4 -When using CTODI.SYS with Card Services, you MUST specify a node address in NET.CFG, and always specify ring speed by using the LINESPEED keyword. Example NET.CFG: link support buffers 14 4210 link driver ctodi node address 400011112222 linespeed 4 -If you are NOT using Card and Socket Services: -You do not need to specify a node address in NET.CFG -With ODI or NDIS drivers you MUST use the keywords CARDSERVICES and SOCKETSERVICES. Example NET.CFG: link support buffers 14 4210 link driver ctodi cardservices n socketservices n linespeed 4 Example PROTOCOL.INI [ctndis_nif] drivername=ctndis$ cardservices=n socketservices=n 7) MACHINE SPECIFIC NOTES ====================== IBM ThinkPad 720 ---------------- -The IBM Thinkpad 720 needs Card and Socket Services (C/SS) for the DOS drivers to function. HP OmniBook 300 and 400 ----------------------- -The HP Omnibook 300 and 430 are not supported. HP OmniBook 530 and 600 ----------------------- -The HP OmniBook 530 & 600 machines need to have Card and Socket Services (C/SS) loaded for the DOS drivers to function. 8) HOST COMMUNICATIONS INSTRUCTIONS ================================ For host communications (such as PC Support for AS/400) coexisting with a Novell NetWare network connection using the CTODI driver, you will need LAN Support Program files from IBM (included with IBM LAN Server software). Instructions for host communications using the CTNDIS driver, as well as host communications alone, follow this section. 1) Edit your CONFIG.SYS file to contain the following lines. (Be sure to use the latest file versions available.) device=C:\protman.dos /I:C:\ device=C:\dxmA0mod.sys 001 device=C:\dxmE0mod.sys 2) Edit your AUTOEXEC.BAT file to contain the following lines. (Be sure to use the latest file versions available.) LSL.COM CTODI.COM ODINSUP.COM NETBIND.COM NETX.EXE 3) Edit the NET.CFG file being used by the CTODI driver to contain the following lines: Link driver CTODI frame token-ring frame token-ring_snap protocol ipx E0 token-ring protocol odinsup 8137 token-ring_snap protocol ODINSUP bind ctodi buffered 4) Edit your PROTOCOL.INI file to contain the following lines: [PROTMAN] drivername=PROTMAN$ [DXME0_MOD] drivername=DXME0$ bindings=CTODI For host communications using the CTNDIS driver: For host communications (such as PC Support for AS/400) coexisting with a Novell NetWare network connection using the CTNDIS driver, you will need LAN Support Program files from IBM (included with IBM LAN Server software). 1) Edit your CONFIG.SYS file to contain the following lines. (Be sure to use the latest file versions available.) device=C:\protman.dos /I:C:\ device=C:\CTNDIS.EXE device=C:\dxmA0mod.sys 001 device=C:\dxmE0mod.sys 2) Edit your AUTOEXEC.BAT to contain the following lines. (Be sure to use the latest file versions available.) NETBIND.COM LSL.COM LANSUP.COM (Version 1.27 is not supported.) IPXODI.COM NETX.EXE 3) Edit your NET.CFG to contain the following lines: Link driver LANSUP frame token-ring 4) Edit your PROTOCOL.INI to contain the following lines: [PROTMAN] drivername=PROTMAN$ [DXME0_MOD] drivername=DXME0$ bindings=XIRCOM [XIRCOM] DriverName=CTNDIS$ For host communications only: 1) Edit your CONFIG.SYS file to contain the following lines. (Be sure to use the latest file versions available.) device=C:\protman.dos /I:C:\ device=C:\CTNDIS.EXE device=C:\dxmA0mod.sys 001 device=C:\dxmE0mod.sys 2) Edit your AUTOEXEC.BAT file to contain the following line. (Be sure to use the latest file version available.) NETBIND.COM 3) Edit your PROTOCOL.INI file to contain the following lines: [PROTMAN] drivername=PROTMAN$ [DXME0_MOD] drivername=DXME0$ bindings=XIRCOM [XIRCOM] DriverName=CTNDIS$ 9) KEYWORD VALUES ============== The following keywords have the values listed. These keywords apply to both DOS and OS/2 drivers only. NDIS 2.x -------- drivername CTNDIS$ int, irqnumber 3-15 port, ioaddress 0x240 - 0x380 mem 0xC000 - 0xE800 or 0xC0000 - 0xE8000 slot, socket 1-2 mode 0x00, 0x01, io, IO nodeaddress 444400001111 openoptions 0x7886 iowordsize 8 | 16 default is 16 waitstates 0-3 default is 0 amwaitstates 0-3 default is 1 autoopen y, Y, n, N default is y maxtransmits 4-20 linespeed 4 | 16 default is 4 socketservices y, Y, n, N cardservices y, Y, n, N ODI --- int, interrupt 3 - 15 ioaddress or port 0x240 - 0x380 mem, memory 0xC0000 - 0xE0000 socketservices Y, N cardservices Y, N iowordsize 8 | 16 default is 16 slot, socket 1 - 4 mode 0x00, 0x01, IO, io max frame size 632 - 18000 default is 4222 linespeed 4 | 16 waitstates 0 - 3 default is 0 amwaitstates 0 - 3 default is 1 10) TROUBLESHOOTING =============== If you experience problems attaching to the network, check the following items: -Be sure your CreditCard Token Ring Adapter is properly inserted in the PC Card slot, and that the cables are firmly attached to the adapter and to the network. -Be sure the adapter is configured for the correct ring speed. Ring speed can be set by using the LINESPEED keyword in the NET.CFG file (when using an ODI driver) or in the PROTOCOL.INI file (when using an NDIS driver). -Be sure no other peripherals in your system are attempting to use the same configuration as the CreditCard Token Ring Adapter, including interrupt (IRQ or INT), I/O address, or shared memory. -Try adding the following keyword(s): in NET.CFG (ODI driver) under Link Driver CTODI section: MODE 0x01 in PROTOCOL.INI (NDIS driver) under [XIRCTNDIS] section: MODE=0x01 -If using the NDIS3 driver and you receive the following message: Networking functionality will not be available. Your Network Adapter or protocols may not be configured properly. Run Network Setup to check adapter and protocol settings. edit the PROTOCOL.INI [XIRCTNDIS] section and change the line ResourceManager=1 to read ResourceManager=0 -To change LINESPEED settings: In Windows environment using NDIS2 driver: Edit your PROTOCOL.INI file to include the LINESPEED keyword in the [XIRCTNDIS] section. Example PROTOCOL.INI: [xirctndis] drivername=ctndis$ int=5 linespeed=16 In Windows environment using NDIS3 driver: Edit your PROTOCOL.INI file to include the LINESPEED Keyword in the [XIRC$CTNDW] section. Example PROTOCOL.INI: [xirc$ctndw] interruptnumber=5 linespeed=4 11) XIRCOM CUSTOMER SUPPORT ======================= To obtain customer support for your Xircom product, please call or send a facsimile to the appropriate number listed below. Xircom has set up 56K modem lines to our BBS in the U.S. at (805) 375-5280 so customers can take advantage of the latest modem technology available from Xircom. XIRCOM CORPORATE North and South America ------------------------------------------- Xircom, Inc. Corporate Headquarters 2300 Corporate Center Dr. Thousand Oaks, CA 91320 . Shipping Address: 2101 Corporate Center Dr. Thousand Oaks, CA 91320 Sales Support.............. (800) 438-4526 Sales Support.............. (805) 376-9300 Customer Support..... ..... (805) 376-9200 24-Hr Fax - Corporate...... (805) 376-9311 24-Hr Fax - Sales Support.. (805) 376-9220 24-Hr Fax - Cust. Support.. (805) 376-9100 24-Hr Data Lines - BBS..... (805) 376-9130 24-Hr E-mail................ cs@xircom.com 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri HOURS (Support): 6 a.m. to 5 p.m., Mon-Fri XIRCOM EUROPE Europe, Middle East, and Africa ------------------------------------------ Xircom Europe N.V. Veldkant 31 B-2550 Kontich, Belgium Sales Support.......... +32/(0)3 450.08.11 24-Hr Fax.............. +32/(0)3 450.09.90 Customer Support Telephone Numbers Native English........ +32/(0)70 233 307 Native German......... +32/(0)70 233 850 Native French......... +32/(0)70 233 851 Native Dutch.......... +32/(0)70 233 852 Native Italian........ +32/(0)70 233 376 24-Hr E-mail............ eurots@xircom.com 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 9:00 to 17:00, Mon-Thu; to 16:00, Fri HOURS (Support): 9:00 to 18:00, Mon-Fri Regional Sales and Marketing Offices ------------------------------------ Xircom France SARL 41 bis avenue de l'Europe BP 264 F - 78147 Velizy CEDEX France Sales Support......... +33/(1) 34 63 09 40 24-Hr Fax ............ +33/(1) 34 63 09 41 Xircom Deutschland GmbH Airport Business Center Am Soldnermoos 17 85399 Hallbergmoos Germany Sales Support........ +49/(0)89 607 68 350 24-Hr Fax ........... +49/(0)89 607 68 355 Xircom Italy SRL Via Giovanni da Udine, 34 20156 Milano Italy Sales Support.......... (+39) 02 3809.3605 24-Hr Fax.............. (+39) 02 3809.3606 Xircom AB Kanalvagen 10C S - 194 61 Upplands Vasby Sweden Sales Support........ +46/(0) 8 590.332.80 24-Hr Fax ........... +46/(0) 8 590.717.81 Xircom U.K. Ltd. Worting House Basingstoke UK - Hampshire RG23 8PY Sales Support........ +44/(0) 1256 332 552 24-Hr Fax ........... +44/(0) 1256 332 553 XIRCOM ASIA PACIFIC Asia Pacific ------------------------------------------ Xircom Asia Pacific (Pte) Ltd 1 Kim Seng Promenade #15-01 Great Word City East Tower Singapore 237994 Sales Support................ +65 732 5001 Customer Support............. +65 732 2245 24-Hr Fax ................... +65 732 5002 24-Hr Internet...... http://www.xircom.com 24-Hr Email...... http://asiats@xircom.com HOURS: 9:00 to 17:00, Mon-Fri Regional Sales and Marketing Office ----------------------------------- Xircom Australia Pty Ltd Level 12, 80 Mount Street North Sydney, NSW 2060 Australia Sales Support............. +61 2 8923 7000 Customer Support.......... +61 2 8923 7090 24-Hr Fax................. +61 2 8923 7099 24-Hr Data Lines - BBS.. +61(02) 9911 7758 24-Hr Email...... http://aunzts@xircom.com XIRCOM JAPAN Japan ------------------------------------------ Xircom Japan KK Tohtam Building 2F 3-10-5 Shibuya Shibuya-ku Tokyo 150-0002 Japan Sales Support............. +81-3-3407-0033 Customer Support...... +81 (0) 3 3407-1900 24-Hr Fax................. +81-3-3407-0180 24-Hr Internet...... http://www.xircom.com 24-Hr Email.... http://japan_ts@xircom.com HOURS: 9:00 TO 17:00, Mon-Fri WORLDWIDE ELECTRONIC SUPPORT ------------------------------------------------------------ Xircom Customer Support regional email addresses: cs@xircom.com........US Customer Support eurots@xircom.com....European Customer Support asiats@xircom.com....Asia Pacific Customer Support aunzts@xircom.com....Australian/New Zealand Customer Support japan_ts@xircom.com..Japan Customer Support sales@xircom.com.....Xircom Sales ideas@xircom.com....."Ideas" Suggestion Box ------------------------------------------------------------ Thank you for making Xircom a part of your network. Xircom acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ===========================end================================